@DocTheDuckling Hey Doc, I am sorry this happened to you. We have been working on moving to a new system to help improve our whole CSR pipeline, and its not impossible your emails were lost in the process. Have you tried our new support email?: [email protected]
@kikirara_101 I would not post those publicly here for sure. Have you tried resetting your password yet?: https://www.blankmediagames.com/help/requestpasswordreset.php
@thatmoopoint I am sorry they experienced this. We have been working on making some improvements to our CSR pipeline. It is possible their email was lost. If you tell them to email us at our new contact email [email protected] we will be sure to get back to them.
@kikirara_101 What happens when you try to log in? Are you getting some kind of error message? Is this on web, mobile, or Steam?
@get_pranke Braining is a skill developed through many mistakes. Continue trying to brain, we believe in you. :)
@NPCFurry Tba, tba, tba, Never! :)
@Taytastical_ We believe we know the cause of the issue and are testing out a fix for it on Steam currently. If the issue stops there we will be sure to push that fix to mobile as well.
@Taytastical_ This is an issue that already existed, but we are looking into.
@GMarty420 If this is your first forum post it will need to be approved first.
@GMarty420 It would have been from the last time you played. If you believe there is no way this is possible, then you can post an appeal here: https://www.blankmediagames.com/phpbb/viewforum.php?f=40
The game is back up and running everyone. Thank you for being patience during this server upgrade.
We are sorry this server upgrade is taking longer than expected. The importing process is going very slow. We will try to keep you updated if anything changes. Thank you all for your patience.
@OziPsycho We are in the final stretch of the upgrade. We will be sure to make a post once the upgrade is done.
@ScottSando @LiziLasagna Oh no, she saw my post. Abort ABORT!
@AlejoRemis @ScottSando @LiziLasagna We are in the final stretch of the upgrade. It is importing a little slow though. We will be sure to post as soon as the game is back up.
@ScottSando @LiziLasagna Sick wingmanning bro. *highfives*
@LiziLasagna I don't think I am allowed to sell people on the internet Lizi, sorry.
@gspeaden119 @jdreioe The Unity port comes with a UI overhaul.
@MattilaVainio @realAlfy This is because the servers are currently down while we upgrade them. The other user was saying they have been having issues before today.
@realAlfy What message have you been getting while trying to log in?