Path of Exile Dev Tracker

(2019) help

This thread was added on June 18, 2019, with posts from UbiYubble, Nichelle_GGG, Sarah_GGG.

Original Post

why is it so hard to get help from ubisoft i have had a ticket in for 9 hours legit just need an email changed it would be nice if they told you how long u will need to wait 

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" Belyiste wrote: Been 4 hours since ive opened my ticket...i got first respond in the first 5 mins then nothing because of missing information, doesnt seems normal for a email reset...-_-
Hiya Belyiste,
We are very sorry for any delay in getting back to you however, we are working very hard to process through as many tickets as we can. I am very sorry for any continued delay!
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I can assure you, you haven't been forgotten!
We have a very high demand in email support at the moment - our oldest ticket is on the edge of 3 days, but we have a few thousand to get through overall. We are working hard to decrease the backlog, and hopefully we will get to you in the queue very soon.
We're really sorry for any inconvenience at all!
Originally posted by ace brando: i play on controller ,and when i pull the trigger it empties out the whole clip

Hmm.. that sounds like a controller issue to me. Are you releasing the trigger and you're still emptying your magazine?
Where did you purchase the game from?