Star Wars: Galaxy of Heroes Dev Tracker

(2020) Transferring from IOS to android help!

This thread was added on February 13, 2020, with posts from EA_MindTricks.

Original Post

Hello all! So I’m trying to transfer my account from an iOS device to android. I connected the account to Facebook but when I log into the account on the android device I get the error messages in the photos provided. I’m reaching out to EA for help but wanted to see if anyone here has any idea?

https://imgur.com/a/GhSzFJv

Hi, if you are having issues transferring your account from iOS to Android you can contact our customer support team on help.ea.com for further assistance and they should be able to guide you through this process. But first check out this help article: https://help.ea.com/en-us/help/star-wars/star-wars-galaxy-heroes/self-service-tool-star-wars-galaxy-of-heroes/

Thank you.