Hey there, this matter has been addressed in this forum post now: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/217087/scheduled-update-10-24
Thank you.
This thread was added on October 25, 2019, with posts from EA_MindTricks.
Original Post
https://www.reddit.com/r/SWGalaxyOfHeroes/comments/dmmzlp/capital_games_didnt_return_gear_or_two_zetas_used/