There is a serious bug with the bank currently.

Original Post

Last night I purchased 100 spirit weed seeds and put them directly into my bank. When I put them in my bank, the stack of seeds immediately turned into my stack of cosmic runes. A quick search in my bank revealed I had no spirit weed seeds in my bank. I checked again this morning and they are still not there.

This happened last week as well with my set of ghostly robes. I took them out to see if they could go in my poh storage, and when I put the back in the bank, all of them turned into other item stacks I had in my bank.

I’m thankful it hasn’t happened to something too expensive.

JagexJD 5 years ago

Original

We're investigating, thanks for raising. Well be updating on this thread.

Please submit a bug report if you find any issues with as much detail as you can.

JagexIago 5 years ago

Original

squirkey7

Okay, thanks. It is hard to discern what caused it, since all I did was put stuff into my bank. Hopefully with my settings and what not, they might be able to find the cause.

Great advice u/muzau, thank you!
Could you send me your user or display name please u/squirkey7 (in reply to this comment or via a direct message) and then we can work from said bug report so that we can find the reproduction steps for the issue you've experienced.
It's worth noting, we have found a bug within the bank this evening but it's no more than a minor issue, and there's currently no evidence confirming there's a serious bug is in play, but, as mentioned here we'll continue to monitor the situation closely and update you on any changes.

Thanks,

(2020) There is a serious bug with the bank currently.

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