We've discussed doing something with Twitch Drops a few times - the tl;dr reason we haven't done it yet is that it requires dev/code resources that were initially 100% focused on Escalation, and recently been challenged with keeping our planned update cadence on track while also providing live support with our current work-from-home limitations.

But yes, it's definitely something we want to look into more in the future - perhaps for the next major update, which we hope to share with you guys soon on our next livestream.

Providing an update here - after a deep dive into all the reported connection issues, we confirmed with our CDN (content delivery network) that one of their fiber connections went FUBAR and they’re working on repairs now.

So they haven’t dropped services, but people are probably being re-routed through all kinds of crazy network paths that are contributing to sluggish connection speeds, lag etc. The current ETA they’ve given us for a full restoration of services is 7PM PDT tonight, but I’ll share more updates as I get them.

Dingba

Connery for myself Jgolenbo

Thanks - looking into this today, the more info we can get the better

Any other servers apart from Connery getting this error?

AmbarabaCoco

eep getting this, planetside 2 launchpad was unable to connect 4-503

i don't know if you waited or closed the launcher right after the error but to me it happens sometimes, if i wait 30 secs/1 min and don't close, the launcher starts normally.

try to wait.

What server are you playing on?

This is a visual bug where if you had finished a directive before a weapon was added (in this case, you finished this in 2014 before Mjolnir was a thing,) you don't the new weapon appear as a directive option in your list.

JobiWanUK

Who would win in a real fight between Andy and Wrel? Or in true PS2 style, make it 3 way fight with Carto.

Carto is a lover, not a fighter..

napoleonderdiecke

Holy shit, that was a quick reply, on a saturday, no less. Woah.

Either way, I figured this would probably be news to you, as it seems like a really specific issue.

I'll try to hit up the CS team and in the mean time I hope you guys won't have to deal with as much as you had on wednesday for the next update :P

Lol, no worries! I actually took my first vacation day in a million years on Friday, and with nowhere to actually go I was itching to get back at it.

Appreciate you filing the ticket - will see if we can get this looked at next week!

napoleonderdiecke

/u/jgolenbo once again, I'm asking: Are you guys aware of these issues?

And to add to this: Two of our four bastion ops now had to end after 10 minutes because of bugs that broke core functionalities of the bastion, is there any way to get at least partial refunds on them?

This is the first time I’ve personally seen this specific set of circumstances, but I have to check if it’s a bug our QA team is already tracking. It may be new or from something introduced during last Wednesday’s patch (which was a toooough day, obviously).

As far as “refunds” for a Bastion-related bug, there’s no formal process but I’d rec submitting a ticket with all the info above to our CS team at help.daybreakgames.com. Sometimes with specific instances, u/sites or u/Wrel can step in directly, but the dev team is always CRAZY busy (often doing necessary work to fix the specific bug). Our CS team are the Allstars who can right most specific account issues. Those tickets also help us track the frequency/severity of issues.