**NEW QUESTION RELATED TO LOGIN ISSUES*\*

First off, our apologies to everyone still experiencing login issues. I promise you we know how frustrating that is, and we're going to keep hammering away at it until this is resolved.

Along with identifying 1) What server you're playing on, and 2) when exactly the login failure occurred, we're looking to find out 3) where exactly in the login flow players are failing.

Is it either:

A) Right at sign-in (when you enter your DB account name/pw, before you access the launcher)

OR

B) After you sign-in and hit the big green PLAY button on the launcher (i.e. you're getting a gray box or getting stuck on a loading screen before accessing a server)

If it's A, it's likely related to a login service issue with our platform team. If it's B, it's a gameplay issue that's bugged.

Right now we're continuing to investigate with both our platform and dev teams and have a couple potential fixes that could fully resolve the issue, but the more info we c...

gotemike

hmm any chance EU can log in today? I am still stuck on the login screen after 20 minutes.

Just to confirm, this is happening for you on PC?

By login screen, you mean server selection?

gotemike

hmm any chance EU can log in today? I am still stuck on the login screen after 20 minutes.

Checking now.

jgolenbo just posted about a client/server update that we plan to publish tomorrow morning: https://forums.daybreakgames.com/ps2/index.php?threads/march-13-2020-escalation-hotfix-pc.253610/

Here are the details if you don't want to click the link:

We are preparing a new PC hotfix for tomorrow (Friday, March 13) which includes a priority fix for Meltdown Alerts (reverting certs/ISO-4 rewards) along with additional fixes and changes.

This will require a server bounce (brief downtime) starting at 6:00 AM PDT / 1:00 PM GMT. Servers should be down no longer than 1 hour.

Patch Notes:

• VS Flash can equip cosmetics once again.
• Outfit resource accrual now updates correctly an owned facility is lost.
• Meltdown alerts once again grant 250 certs and 300 ISO-4 for a victory, and will grant 150 certs and 150 ISO-4 for a loss.
  • UPDATE: VS will receive no A7 for a loss or runner-up in a Meltdown alert. We're currently looking into this issue. (Fight hard, VS!)
• Mini-map no longer resets its d...

Hi all,

Adding to Wrel's post, we're scheduling a hotfix to go out tomorrow (Friday, March 13) at 6AM PDT / 1PM GMT that will include a priority fix restoring cert/ISO rewards from Meltdown Alerts. It will require bouncing servers (a short downtime of <1 hour) which we're performing as early as possible so we beat EU primetime.

Rest of the notes are here: https://forums.daybreakgames.com/ps2/index.php?threads/march-13-2020-escalation-hotfix-pc.253610/

See the thread u/3punkt1415 posted - this is being tracked for an upcoming hotfix.

UPDATE @ 5:30PM (Pacific) - We published the following fixes via a client-only hotfix within the past hour.

• Send Message now functions as intended and no longer brings up the Notifications window.
• Sanctuary now has the proper art on the World Map screen.
• Fixed broken text strings for the LA7 Buzzard.

We have a publish that will require a server bounce tentatively targeted for early tomorrow (Friday) morning. More details will be posted shortly.

--------------------------------------------------------------

UPDATE @ 1:35PM (Pacific) - A client-only hotfix was published a short time ago to address two relatively low frequency client crashes. Again, no server downtime required. We are preparing a larger client-only hotfix with about a dozen fixes that we hope to publish later today. More details on that once we can confirm a publish time.

----------------------------------------------------------------

Hey everyone,

The team has been continuing to monitor feedback (gamepl...

Krkonoz

Seems like EU servers have limit around 2,1k players. Miller was basically stuck (related to fisu activity) around 2,1k as well as Cobalt (around 2k)

https://ps2.fisu.pw/activity/?world=13

It's not that the servers have a cap (at least when it comes to login services - overall performance can obviously impacted) it's that we've identified a login issue that needs to be cleaned up on a session-by-session basis. It's just going to take longer on Miller and Cobalt because pop is so high and we can only clean up a certain number of sessions at a name; as primetime passes and more players log out, that will speed up the process, and leave us in a better state throughout today and leading into the weekend.

Hi all - responding here with the comment I dropped in the bug megathread:

We believe we've identified the login issue, and it's *NOT* actually server-specific; it's just affecting a lot more EU players right now with EU pops so high. We're in the process of cleaning out our server logs, but we can only clean so many sessions at a time, so this will likely continue throughout the day (and players will see a steady improvement as more people log in/out) rather than get done in one big swoop.

3punkt1415

Is there a known issue with the logginservers, because i just can't login, stuck in the char screen for 5 minutes.

Replying back here in case folks missed my comment below:

We believe we've identified the login issue, and it's *NOT* actually server-specific; it's just affecting a lot more EU players right now with EU pops so high. We're in the process of cleaning out our server logs, but we can only clean so many sessions at a time, so this will likely continue throughout the day (and players will see a steady improvement as more people log in/out) rather than get done in one big swoop.

Drakov64

I can't login at all as of now. When clicking the "Login" button on the char select screen, the circle will load indefinitely and never let me in game

EDIT : Either Cobalt or Miller characters if that helps.

Thanks - see the comment I just posted. We're seeing this across the board pop up intermittently, but *mostly* on EU servers (which could be because of pop or time of day). Please let us know what server you're playing on and time it occurred.

3punkt1415

Is there a known issue with the logginservers, because i just can't login, stuck in the char screen for 5 minutes.

see my comment above - there isn't one single known issue, but we are seeing intermittent login issues across all servers. If it's still occuring for you, please reply to my comment above with the server you're playing on and time it occurred (multiple times, if multiple occurances). The more info we have, the easier and faster we can dig down to the root cause.

SECOND EDIT: We believe we've identified the login issue, and it's *NOT* actually server-specific; it's just affecting a lot more EU players right now with EU pops so high. We're in the process of cleaning out our server logs, but we can only clean so many sessions at a time, so this will likely continue throughout the day (and players will see a steady improvement as more people log in/out) rather than get done in one big swoop.

Thanks for this thread u/Strategyofthemind. We're tracking a LOT of different bug threads right now, but just to keep everyone in the know, most of the main issues identified here are being tracked with our first (technically, second) hotfix that we're looking to get out as soon as possible (before the weekend). It also includes several high-priority fixes for crashes on live occurring in rare circumstances. Depending on the scope/scale of client vs server fixes, that may require downtime, but we're hoping to avoid that until early next week.

tl;dr: This...

Please keep the bug feedback coming - we are actively monitoring and triaging to hotfix ASAP.

We'll be re-adding the cert/ISO rewards from meltdown alerts in an upcoming hotfix, and it was a misstep to remove them during this update. Current plan is to eventually move these two rewards off of alerts (though the big experience chunk might come back,) but there are some things that need to happen before we do that.

1. Black Market vendors need to be more fleshed out with more diverse and desirable item rewards.
2. Mandate system needs to make its way into the game (currently being worked on.)

We want currencies to primarily be gained through intentional actions, and feel more rewarding when you do get them. Certification gain is an example of a currency that has traditionally been problematic for a progression system that mostly revolves around it. We have a lot of random sources of bonus experience, exploitative behaviors, wildly varying skill levels, and playstyles that greatly influence how much or how little players earn over time. These chasms tend to leave new players and le...

Top rated MMO on Steam right now. Free OR paid. Just sayin’.

DrFrostyPhD

Colossal idea

Rhodesian idea? Too highbrow?

I just straight up laughed out loud when I saw this. That’s hilarious.

le_Menace

What about this mini-map bug? It always resets zoom upon death. It's infuriating.

News to me. Keep sending in /bug reports and we'll get in what we can for a hotfix.

Ouch. We'll get this resolved in the next hotfix.

EDIT: Update on this. We have a fix that we can push Live without server downtime. This will be addressed very soon.