Does anyone know the RSN of the account?

strobelobe

Bless Stevew, hope we get closure for this instance. OP username is "Jayshuunn" from all his previous posts.

thank you

OK it was locked by Player Support quite a while ago now, it's just waiting on the owner to recover

xnetteom

His first post said Jayshuunn

thank you

helpaccountishacked

One thing I realize is it seems you can just request a forgotten password link and unlock the account. The hijacker currently has changed the associated email so it’s just a matter of him doing that. Is there a way to prevent that?

The account is secure, nobody can recover it by email, you need to submit a manual account recovery