Old School Runescape Dev Tracker

(2021) What is wrong with the Jagex bot-detection system?

This thread was added on December 22, 2021, with posts from Mod_Stevew.

Original Post

I recently started playing OSRS after realizing I could download it on my phone, I had a blast playing it at work, my work is super easy so I can spend most of my day on my phone. I set it up on my computer later aswell.

I was playing all day before a night shift, then played all night on my phone at work, and again for a few hours when I got home. all in all it may have been around 20 hours semi-consecutive. I even bought 5 bonds before I logged out because I enjoyed it and wanted to grind up some smithing and crafting.

The day after I woke up to a banned account, with a notice saying I have been using macroing, or bots, which I absolutely have not used. I turned to appeal the ban and it did not even let me type a reason for why I was appealing, I understand that playing for 20 hours straight is a bit suspect, but I can't be the only one who has done that.

The ban appeal came back today, rejected. Go figure. So now I lost all my progess, my 5 bonds that I didn't even get to cash in on, and all joy and nostalgia I was enjoying.

What is the matter with the bot detection system that it doesnt let a person play a lot without confusing it for a bot. And no way at all to plead my case for them. Just straight up ban for zero reason. I feel robbed of my time and my money.

Just needed to get it off my chest. Left a sour taste in my mouth and I dont think I will support Jagex in any way in the future.

Update:I received a DM with an account name, the ban was correct and will remain. However that account was not the account of the OP. I have now had the correct name from OP directly. The OP account is also banned correctly, and so the appeal was handled correctly (denied).

24rs

On the DM department, if you have the time could I respectfully ask you to check in on the conversation we had a few months back?

done

sashathegrey95

Name is BigSashaMan. Feel free to roast if ban was correct. Btw how do you know if it is? Can the client search my computer for scripts and programs? Or is it just clicking intervals?

That isnt the name given to me, will check it out thanks. Edit: updated my first response.