Old School Runescape Dev Tracker

(2019) Is there a place I can ask support for an account rollback?

This thread was added on August 28, 2019, with posts from JagexTyran.

Original Post

I played for about a month in 2016. I should have set up an authenticator, as it seems that my account was hacked in the meantime (I have one now thankfully, the recovery system is quite good).

It's not like lost anything valuable, since I didn't really have anything of note, but when I reclaimed my account, it seems that I was used as a crafting bot or something, all my stats and inventory are the same, but I have level 63 crafting now...

Some people might say "wahoo, I have really high crafting now" but the major appeal of the game to me is earning the stats I have, so this is immensely disappointing.

I can't find if there is a submission to have the account rolled back. If I really have to start over I don't mind, but I was hoping someone more knowledgeable could point me in the right direction.

We don't offer rollbacks for this type of situation I'm afraid.