My account has been disabled on the new jagex launcher but i cant login to it to see why it was disabled, everytime i try and login it just says "Sorry, your account has been disabled". This was after getting an email from [[email protected]](mailto:[email protected]) saying that "runescape character transferred" "For your security we are letting you know that you runescape character xxx has been transferred to a different jagex account." Idk how to even check if my other osrs account is safe or has been banned either cause i cant even try and login to the old osrs account.

They sent a link saying talk to support but im afraid to login to it as it looks like a weird email and i dont want to make this even worse than it is.