We are currently looking into an issue where some players are not able to unlock their premium rewards for S.T.R.I.K.E Battle Pass after purchasing the offer. We will be taking down all Premium S.T.R.I.K.E Pass offers while we investigate the issue. We will let you know once we have an update.
Update:
We are also aware this issue may have led to multiple purchases. We have identified the issue and are working on a resolution.