We're investigating this issue now. Did your game start with this team?

EDIT: Thanks for the replies - we're pretty sure we've identified what happened on our end and are working on a fix.

EDIT 2: For players stuck in queue right now, you will probably not be able to play Clash today, though you should be able to tomorrow. For tonight, it looks like you will be locked out of other queues until all Clash matches are done tonight (roughly 3 hours after Lock-In ends). We're extremely sorry for the error and will follow up as the situation progresses.

EDIT 3: For the curious, this error happened because an error in a related service lost track of the unique identifiers we use for Clash Teams. This caused those Unique Identifiers to get reused, making them... not unique. That's why a lot of people are ending up on teams they were on in 2017, since it was grabbing the identifier used in the previous tournament.

ineedadviceformk

Same happened to me but I'm playing for them right now i guess... (the team I don't know)

Hey, trying to confirm what is happening here - you made it into a game with the incorrect team?

Ismellcoins

Got an idea if we're gonna be able to play tonight? Don't wanna wait the whole evening to do something and then not be able to play.

I think it's not super likely you will be able to play in Clash tonight, but we're working on a way to unblock you from other game modes.

This should be resolved before tomorrow's test if your team is still around then - though I know that may not be the case, and I'm sorry about the error.

EmilhoDK

happens. it's a test so problems can happen. Biggest problem for me is that it gives me less of a chance to get the LIMITED rewards you made for this clash test.

Has happened before and i lost out on some then as well.

Totally agree - we're focused on getting this fixed for tomorrow (and next weekend) right now, and we're going to talk a lot more about the situation next week.

[deleted]

[removed]

We're working on an in-game ticker right now and I believe some more official channels are tweeting, so I think it should be going wider as we speak.

Danteroc

Our team was deleted because we one of our players couldn't lock in because of the bug. Can we make a new team for tomorrow at least?

You should be able to play tomorrow, yes

tranborg23

Can you also investigate why im stuck in a 10 man group i didnt join, and why i cant play any other game modes because of it.. fucking annoying.

This is the same issue - you should be able to play other game modes once all Clash games have completed today. I know that is unfortunately a lot of time to not be blocked, and I'm really sorry for the bug.

X1-Alpha

This caused those Unique Identifiers to get reused, making them... not unique.

Hah. Thanks for this example to illustrate the importance of GUIDs.

To be fair, this is my "I'm a designer and explain things in the simplest terms" explanation. From a technical perspective, there's more nuance than that.

Zaibot01

So tomorrow we can make new teams or are we going to use the same ones? Because my team left and found someone else when I was stuck in this bug..

You can make new teams for tomorrow!

FreakoFreako

How likely will this be fixed in time for NA Clash?

It seems to have been a singular error, so we're keeping an eye out for it in other regions. Haven't seen it anywhere else, and don't have any reason to believe it's happening anywhere else yet.

aveos1

cheers bro, just wondering if we'll get our blue ess back

Yup, and tomorrow will be free entry