We are aware of the reports where Vanguard Zadie Bonus Goals are not being counted. This is a visual issue as the progress is not displayed under the Quests tab even though the Quests are progressing accordingly. After players reach 15 Levels, the progress bar should be displayed inside the Quests Tab when these Bonus Goals are selected.
We are aware of an issue where the mode switches to Solo even though some players may have selected Duo, Trio or Squad. This is being investigated and more info will be provided once available.
JIRA: FORT-874767
Players may run into an issue driving vehicles in Fortnite when using a controller if the ‘Accelerate With Stick’ setting is toggled off.
Temporary Workaround: Toggle the ‘Accelerate With Stick’ setting on by going to Settings > Controller > Vehicles.
JIRA FORT-876886
Battle Royale Top Issues: https://trello.com/c/PcuImAsA/2721-pressing-rocket-forward-mid-air-after-running-out-of-charge-removes-the-rocket-drills-slow-fall-effect-causing-fall-damage
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LEGO Fortnite Top Issues: https://trello.com/c/ZynhKWVQ/2716-the-exit-option-is-missing-if-the-player-moves-away-from-their-housing-lot-while-in-the-edit-decorate-mode
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Save the World Top Issues: https://trello.com/c/yXg8Rhsw/2717-backing-out-of-the-stw-upsell-screen-results-in-missing-frontend-tabs
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Fortnite Mobile Top Issues:
Read moreIf the player activates the “Rocket forward” button mid-air and runs out of charge, they will take fall damage when hitting the ground.
JIRA FORT-877455
Battle Royale/Reload/OG Top Issues:
https://trello.com/c/fQIIYQDn/2693-campfires-take-damage-and-are-destroyed-after-being-lit
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LEGO Fortnite Top Issues:
https://trello.com/c/TcpAUquA ______________________________________________________________
Rocket Racing Top Issues:
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Save the World Top Issues:
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Mobile Top Issues:
https://trello.com/c/reVVpbXb _________________________________________________________________________
Read moreIf the player goes to Keyboard Controls > Combat and changes the ‘Use’ binding to ‘F’, they won’t be able to reboot their teammate due to binding conflicts with the ‘Buy Dropped Reboot Cards’ action.
JIRA FORT-867003
Follow our @fortnitestatus Twitter account for updates on emerging issues and what we’re doing about them.
Additionally, you can check the current status of Fortnite by visiting our Official Status Page.
Account Security Visit our Account Security support post for tips on keeping your information secure!
Unauthorized Charges Noticed unauthorized purchases on your account? Follow our support steps here to fill out a Unauthorized Charges Form.
Read moreBug Reporting on Discord Drop your bug along with a helpful screenshot or video in one of our #Bug-Report channels on the Official Fortnite Discord.
Bug Reporting on Reddit Got a video or screenshot of your issue? Let us know on Reddit and make sure to include the “Bug” tag!
In-Game Bug Reporting Found a bug? Report it within Fortnite using the in-game reporting. Follow these steps:
- Open the Menu in the top corner
- Select ‘Reporting/Feedback’
- Check the ‘Report A Bug’ option
- Select the appropriate categories to describe the bug you’re experiencing.
Hardware or Network issues? Reach out to our Player Support team!
Something wrong with your account? Check this FAQ for common solutions or contact our team!
Read moreJoin us on Reddit:
Jump in the conversations on Discord:
Description Some players on PlayStation 4 may not see any recorded replays when viewing them in the Career tab.
Platforms PlayStation 4
Discussion Reddit
Workaround Reinstalling may assist with this issue.
JIRA FORT-265025
Update (July 23, 2020)
With v13.30, we’ve introduced a new way to take on Challenges with others.
If you see a Challenge with a recommended number of players, you can progress in it with the help of your team, even if they’re not in your “party.” Take on the Challenge with ANY team size or solo.
Description Hit/Damage Indicators will sometimes appear to be coming from the wrong direction than the source of the damage.
Platforms All
Discussion Reddit
JIRA FORT-264219
Description We’re investigating a couple of issues with the Operation game modes. This includes reports of:
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Players unable to start matchmaking for Operation game modes.
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Previously unlocked Tech is missing and not available in Operation game modes.
Platforms All
Discussion Twitter
Description Selecting “Leave Party” while in a Split Screen party on Xbox One may cause the game to freeze.
Platforms Xbox One
Workaround If you encounter this issue, please restart the game.
JIRA FORT-273653
Update As we keep this issue on our radar, we encourage players running into similar issues with Split Screen to report them. Find out more about submitting your video bug report here!
Description Players may find themselves unable to matchmake while in Splitscreen session if one of the players tries to join another friend in a Creative server.
Platforms PlayStation 4, Xbox One
Workaround Restarting the game resolves this and allows matchmaking as normal.
JIRA FORT-273666
Read moreDescription We’re aware that owners of the Dragacorn Glider may not have been given the option to refund it after its animation changed in v12.60.
We are working to address this issue and will provide an update once it’s resolved.
Platforms All
JIRA FORT-287695
Update With the release of v12.60, the Dragacorn Glider’s animation has been fixed on all platforms and in all modes. It is enabled in competitive playlists on all platforms as well.
However, we’re aware that owners of the Glider may not have been given the option to refund it. We are working to address this issue and will provide an update once it’s resolved. Separate Trello card here:
https://trello.com/c/J48QGJi6/1347-dragacorn-glider-refund
While we work on an animation fix, the Dragacorn Glider will temporarily appear as a default Glider in competitive playlists on PlayStation 4, Xbox One, PC, and Mac. The animation fix will apply to all platforms and modes.
After the Glider’s animation changes, owners of the Glider will have the option to refund it without the use of a refund token.
Read more