Hi @ivhen2.
When you have a chance could you grab a DxDiag and share it here so we can take a look? For more info on how to pull one up check out the EA Help website.
Once you have the file please attach it to this thread. Thanks!
/Kent
Apex Legends Dev Tracker
This thread was added on June 03, 2020, with posts from EA_Kent.
Hi @ivhen2.
When you have a chance could you grab a DxDiag and share it here so we can take a look? For more info on how to pull one up check out the EA Help website.
Once you have the file please attach it to this thread. Thanks!
/Kent
Got it, thanks!
Looking at the diagnostics in the DxDiag the only thing that really jumped out was a fault with microsoft.windows.immersivecontrolpanel. I'm wondering if this might be related somehow if Windows settings are getting corrupted or damaged.
When you've got a chance could you try running the Windows System File Checker to see if that helps at all? If there is a corrupted system file that might be related that could help with this. You can find more details on how to run it over at the Microsoft Support website .
Let me know how that goes when you have a chance.
/Kent