Apex Legends Dev Tracker

(2020) Account Hacked

This thread was added on April 06, 2020, with posts from EA_Kent.

Support

Hi @sweaterpaws22

When you have a chance please reach out to the EA Help team so they can help you secure your account. I'm afraid this is not something we can help with here on Answers HQ. 

For more info on how to set up a case with them check out the EA Help website

/Kent

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Support

@Woruw 

Are you just not seeing any contact options on the EA Help website at all? If you're currently logged into the site, I'd recommend logging out and giving this a shot: 

Create a new case, and select Manage My Account as the topic, then select Hacked Account as the issue. That should let you get in touch with the EA Help team so they can investigate this. If it's still not working, I'd also recommend clearing your browser cache to see if that helps at all. I've seen some cases where there's something cached in the browser data causing issues with the EA Help site as well. 

/Kent

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