Apex Legends Dev Tracker

(2020) How to get more details about banned account?

This thread was added on March 30, 2020, with posts from EA_Kent.

Support

Hi @DrOctraine

I'm afraid that account bans are not something that we can help with here on Answers HQ. The Terms of Service team will need to review your account and determine if the ban can be overturned. 

You can find more info on how to reach out to them over at the EA Help website. They will follow up with you via email as soon as they can. 

/Kent

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Support

Hey @krypticsocrazy

I'm afraid we wouldn't have any visibility into from our side. If you haven't already done so, I think it would still be a good idea to get in touch with the Terms of Service team so they can review your account as well. 

You should be able to set up a case with them using the link that was posted above. 

/Kent

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