This could be a longshot, but can you try removing some friends from your list to see if that allows you to launch the game? We had a thread here we are investigating that could be related.
This thread was added on October 15, 2019, with posts from EA_Blueberry, EA_David.
@Spaceb4t Thank you for the update, that's very useful.
Do you remember if any of your removed friends had non-Latin alphabet characters in their name?
