Hey, @GhostBride33 when it comes to missing items, it's not something we can help with on the forums, and you need to reach out to our game advisors on EA support.

How to get in contact with EA support:

• https://help.ea.com/en/contact-us/
• https://twitter.com/EAHelp
• https://www.facebook.com/EAHelpHub/

/Atic