Yep, you can actually click on the user’s up the top. Hedge who is the community manager is the most active forum user. Ratherdone is a Dev and also in the top forum users. Julia as well.

So. in the Feedback category, we do a lot of lurking. I know Hedge reads almost every post made here, whereas I’m more Support-based with other platforms to cover so I’m not as involved. Our developers also do a lot of reading, and will occasionally chime in but for the most part we want to keep Feedback ‘raw’ and overly-involving ourselves could be seen as challenging it, which isn’t an impression we want to leave.

I hear you, we recognise our most common complaints and are deciding how best to proceed, but this can be a lengthy process. We’re working on our next blog post which will cover some of the bases.