You can DM with your friend’s name.

CMs are fatshark employees and have the ability to revert bans, though I suspect your friend’s ban is from a mod.

I have no message from Thrax, nor does it look like Hedge instituted his ban. It does, however, look like your friend got hit with a ban for comments with not so vague racist and sexist undertones, however.

Edit: he just messaged me.

I’m digging into this further, but I always stress caution when appealing bans via forum posts fwiw, as it can just make thing worse in places everyone can see.