Can you specify what platform you are playing on

We are urgently looking in to reports of characters having been deleted.

UPDATE:

Existing reports may be merged here, to help us keep track of the issues being reported.

The devs are aware of the issue and are working on it

Thanks for your patience

The devs are currently aware of this and are working on a fix

Thanks for your patience

The devs are currently aware of this and are working on a fix

Thank you for your patience

This should now be resolved. Sorry for the panic…

Be sure to restart.