Riot5oda

Hey all! We found a technical issue with the watch mission that was causing the problem and have made some corrections to resolve it. As for the comment that this always happens on day one, all I can say is that I'm sorry on behalf of the team who puts this together and I hope you all know we're working as hard as we can to get everything in good order ASAP.

We're running some scripts to make sure everyone gets credit for what they already watched, and that's rolling as we speak. If you still don't see mission progression by the time you tune in to watch day 2, reach out to Player Support and they can help get you caught up.

yukidaviji

Same issue.

I’m also not getting the usual “you’re all set for drops and rewards” pop up.

This seems to always happen the first day of events.

EDIT: I mean NORMAL watch missions aren’t working. I know drops aren’t enabled right now. I also tried the league+ app too and even that doesn’t complete the mission.

Hey all! We found a technical issue with the watch mission that was causing the problem and have made some corrections to resolve it. As for the comment that this always happens on day one, all I can say is that I'm sorry on behalf of the team who puts this together and I hope you all know we're working as hard as we can to get everything in good order ASAP.

Hey all! I want to let you all know that we located an issue with the Worlds Watch Missions and are making some corrections so that things work better. The team and I have been working around the clock to get this resolved, and we're all super thankful for you all watching; we're sorry things started off wonky again as both a team and fans.

Hey all! I wanted to pop in and provide some additional information on the YouTube program. If you are interested in participating, you'll need to link your Riot account over on YouTube. Once linked, watch any of the World Championship games during Play Ins and then wait about 24 hours to get your loot. Once Group Stage begins, logging in and watching over on lolesports.com will allow you to participate in the lolesports.com Drops & Watch Missions program.

Mxmouse15

Thanks for listening. Totally aware I don’t have all the information and requirements you do. Hopefully next year is better, else we....RIOT! Get it? Ok I’ll see myself out....

LOL, all good, puns aside. :P Thanks for providing the feedback! We're focused on doing everything we can, usually with limitations, and it's nice to get your perspective.

Rzonduo_Chrabonszcza

did you balance LEC drops also?
you promised Prestige Points, Skin Shards and Champion Shards, but everything you really gave us was... blue essence

Each region had a different plan and limitations for their program. We also had made some assumptions about some of the reward content that we couldn't lock down in time. For next season, we're working with the leagues who will be doing drops to level up what we did for our first attempt.

Flame5201v2

How exactly does the Youtube link drops work? Do we have to be watching the games via Youtube? Because that sounds a bit ridiculous when we're supposed to be watching games through LoLEsports for regular drops, so we'd have to have both open at once.

The program with YouTube is for linking your account with them. Once linked, watch one of the play in games over there and then you should receive a reward within about 24 hours. From group stage onward, we're offering exclusive drops for fans who are logged in and watching on lolesports.com specifically. They are two separate programs that happen to have similar timing.

[deleted]

[deleted]

Alienware is not one of the sponsors who will be participating in Drops for Worlds. I believe there was an issue with a drop they had that we had to work to correct with them during summer LCS, but that drop is not part of Worlds at this time.

Mxmouse15

Appreciate the “look on the bright side” but honestly it’s not applicable as those items aren’t time bound as the live viewing. What it should be is 1 set of rewards for live viewing AND VODS. Set it accordingly to yield the same result for you that way if some watches only VODs, then you get the same return (ads or whatever your revenue line is) and we also get the same level of rewards.

Thanks for the feedback! There are some limitations that drove us to the program we're launching, but that solution definitely comes with some tradeoffs, and this is a big one. All I can promise is that I hear you and will work to focus harder next year on trying to find a better solution, hopefully without the same limitations we had this year.

enragedstump

Is it possible to log in and get to the stream page prior to the match starting?

The broadcasts will often start prior to the first match of the day, so check out the top nav bar on lolesports.com for when matches kick off.

komaeda11

Will the capsule be automatically delivered once the Play Ins start since I just linked my Riot acc to my YT acc or do I have to do something else?

It SHOULD just arrive in your league account once the linking is complete and you watch a game during Play Ins (similar to the Twitch Prime loot if you had participated in that), but if you don't see something definitely contact Player Support.

owkuy

Will the drops work on SEA garena servers?

Unfortunately, not at this time.

jayjaybird0

This part about Drops is a little unclear to me:

If you miss the notification, you can visit lolesports.com/rewards and see the Drop anytime.

If you miss a rare Drop, keep watching for another chance! If you don’t get the rare item, you still get a common reward.

So, what happens if I find a rare Drop but don't click the notification? Will there be a rare Drop in my rewards tab? Or will it just become a common?

Some of the Drops will have a special rare reward associated to them and you'll be issued the drop with no action on your part. If you're one of the lucky ones, you'll get a little extra something with your drop, otherwise you get the main reward and drop. If you miss the drop, that's okay...we're not changing the drop from a rare to a common, for example, if you don't click it. If you get a rare, you get the rare. :)

F0RGERY

Does that mean its going to be drops like the discount codes the LEC had earlier this year?

We're dropping a bunch of stuff, some in game, some out of game, with a brand new set of custom Drop card art specific to Worlds. There's a section in the bottom middle of the article about the stuff we're dropping. :D

HelplessImouto

It would be awesome if you re released older team icons for rp at the shop for this worlds. It really sucks you cant get icons from teams that no longer exist

I'll take it to the team! TY for the suggestion!

SupremeQuinn

u/Riot5oda Can I not have to log in to the lolesports website every time I want to watch even though I clicked the 'stay signed in' box?

Yeah, we're working on trying to make that better and will get an update out there as soon as it passes the tests. It's one of the side effects of how we try to remain secure.

ValiantSerpant

Why doesn't the rebroadcast which is intended for NA viewers count for drops?

That was one of the trade-offs we had to make due to a few things, and we're working with the teams that produce rebroadcasts to see what might work better in the future. There are a few ways to snag some rewards, via Pick Em and Watch Missions, but Drops won't be part of any rebroadcasts.

Miruwest

Watch a live game, not VODs or a Rebroadcast, for Drops.

Uhhhh is anyone else seeing this as a big problem? Not only are the times set to maximize Chinese viewership, but others around the worlds are also punished for not being able to watch the games Live.

Hey there! As fellow fans from the West, we're also bummed out about the timing. In trying to bring this product to fans in time for the tenth anniversary of Worlds, we had to make some tradeoffs, and one of them was around the rebroadcast. You can still receive Watch Rewards for viewing VODs as you had been able to do in the past, but Drops are specific to the live games, albeit very early in the morning. We're looking forward to seeing how this year's plan goes so that we can get more time to make something that works in all time zones for next year's events.

unimagine97

Confused about the YouTube drops thing? Are all the drops available if you watch on YouTube like the Capsules and chest and so on? or are they only for lolesports and the YouTube thing is something separate?

Hi! We're running two programs for Worlds this year. The first program is running during Play Ins where you can link your Riot account to your YouTube account and receive a special capsule. The other program, starting n Group Stage, will reward loot and content drops for those logged in and watching on lolesports.com.

JesusEm14

So Play ins wont have drops?

Correct! Watch Rewards are live during Play Ins, with Pick 'Em and LOLEsports Drops going live on lolesports.com for Group Stage onward.