@dodiks93 @survivetheark I'm not customer support. He can contact one of our GM's here: http://support.survivetheark.com

@III_SAB_III @survivetheark Pretty sure that's related to what you have unlocked on the new character you bring to the meeting with Customer Support. Our GM's can't give your character XP beyond it's current max unfortunately. (I'm not Customer Support, for further detail you'd be best to submit a ticket)

@Ciefo23 @survivetheark Yes, Customer Support can transfer imprints to the new character

@survivetheark To answer a few questions popping up here. As a good practice, I recommend players take a screenshot of their implant. With this proof, our GM's will restore a character up to level 150. This includes the unlocking of some engrams but does not include ascension run throughs

@Claire_Lee Nova sends happy birthday wishes! What's your cat's name? http://pbs.twimg.com/media/EW7FEiPUYAAYkA8.jpg

@JaimeexxLife I think you let someone troll you a bit too easily 😬

@JustHer80652621 @MWhitehead98 @JustinP17294885 Lay off people on my timeline. Discuss differing views and suggestions with some civility and logic rather than hyperbole,

@SpeedHausGaming @survivetheark Thanks! I'll have a chat with our GM's. We had technical solutions (ie: level designers adding no build zones and fixing incorrectly flagged zones etc) coming in over the past few weeks and I think some of our GM's are a little confused.

@SpeedHausGaming @survivetheark Thanks. Yeah that's a mission zone. We don't answer tickets, our GM's do. Could you give me the ticket number please

@Zahlus Unfortunately, after investigation, there's no technical way for us to get those characters back. It was very unlucky timing with you joining in that window period between the two server times. Please contact our CS team for restoration. That server wasn't under DDoS attack btw

@ahotdogonasteek @SpeedHausGaming @survivetheark We don't do Customer Support/Enforcement, our GM's do. Yes, we have told our GM's not to transfer tribe ownership to others after various issues arose. You raise a point about it still being an option on CS tickets though, I'll have someone tidy that up.

@Zahlus The server has now been rolled back. How's it looking now in terms of your character?

@neonkryptonight @SpeedHausGaming @survivetheark It's not in the server list because, as I mentioned, we're rolling it back

@FishNugget6 We're currently rolling that server back, hopefully this fixes the issue for those who downloaded their characters in that between time

@neonkryptonight @SpeedHausGaming @survivetheark We're going to try rolling the server back. By "joined" do you mean downloaded in? And, if so, do you mean downloaded in after it was set to Day 1?

@SpeedHausGaming @survivetheark What do you mean by "Ferox" cave, can you be more specific

@neonkryptonight @survivetheark Hmm, looking into it

@ksuke161 On the dino replacement side, you'll need to contact GM's via the ticket system on the forums. As far as fixing over zealous detection in that area, could you please open your console at that spot, type in ccc, hit enter, then use ctrl+v to paste those cheat coords to me. Thanks

@JamesApogee No. Even thinking about the perf issues on 10x makes me want to curl up in a ball.

We have rolled back the Xbox build and will be investigating in the morning to identify the cause of the issue. Xbox Offcial Networks have now been fully redeployed and you will be able to join. Thank you for patience as we worked through this. http://pbs.twimg.com/tweet_video_thumb/EW1w6aIVAAAOj_q.jpg