I've looked over your ticket. There seems to be some confusion, yes. I'll DM you and assist you in regaining access to your Company.
Ships can't be teleported via Admin commands. It sounds like something we're currently looking into to be honest. DM me with your network and server anyway as it may help with gathering data.
In response to your question, no, that's a little tinfoil hat-ish. Also we can find out the steam id of players we are investigating via other methods
This might be something you'd be interested in, a mod made by the community which resolves characters which do not display in game.
If you are a solo player, submit a ticket and a GM will help you get your Company back.
Following up on character loss issue; we've fixed some cases where people were unable to connect to their characters with v15.67 and we are continuing to investigate reports. It is a priority for the team. In the interim, we recommend creating a new character if you are still effected as we cannot restore them at the moment. We appreciate your patience while we work through this and we're sorry for any inconvenience this has caused.
If the character you lost was the owner of your Company, please submit a support ticket here so we can have a GM assist you in regaining ownership.
If you would like to tell us the steps leading up to this occurring for you, please do so as it may be useful to our ongoing investigation. Include the Network on which you were playing at the time and the server. Please keep it concise ie: Network/Server/Steps prior the the issue:
Did you experience this:
- When logging in after a deployment
- After death
- After transition
And for those o...
Read moreAhoy Pathfinders!
I'm Dollie, your new Community Manager with training wheels. I'm excited to be a part of the team, especially working on an MMO title focused on Pirates! I've enjoyed meeting new people via ATLAS on the Discord & Forums, along with seeing familiar people from the ARK community. You’ll definitely hear more from me on those platforms, as well as on Twitter.
As for my background, I've had extended experience with running communities or operating in a leadership role across various gaming platforms. Some of you may recognize me from the Official ARK PVP community. For those of you who aren't familiar with me -- I come from a competitive PvP background and have a love of FPS, Survival, MOBAs, and MMOs along with quirky lil indie games. Other Dollie funfacts include my penchant for anything post-apocalyptic, suffering from an unhealthy addiction to pistachios and an equally unhealthy repertoire of bad jokes and puns.
Don't hesitate to message me with all of the...
Read moreOP, I've been given your full ban record to review. You were banned for extreme racism in game with clear evidence. Your ban will not be revoked.
This thread is getting a little off-track so I'll go ahead and lock it now.
An emergency maintenance took place at 09:00 AM UTC which resulted in all our Official Servers being brought offline whilst we investigated a technical exploit. As a result of the exploit, our Official NA PVP Network, The Kraken’s Maw, had received a rollback to approximately 05:45 AM UTC specifically as we were able to backtrack precisely when the issue started to occur with our logging system. All other networks were brought back online with no changes. The damage done was caused by a technical exploit which we have now protected against, no administrator accounts were compromised in this situation. We apologize for the inconvenience and we thank for your patience and understanding during this time.
In regards to action taken, multiple accounts have been banned in relation to this, by ourselves and BattlEye, though the evidence and our extensive logging indicates that this group does not have any specific ties to any one company, but are instead targeting streamers and large or w...
Read moreFollowing up with the link to the global banlist of Steam 64ID's: http://atlasdedicated.com/pc/banlist.txt
This updates with each ban.
Thanks guys, I'm out for now
There has always been a public banlist. Some of the Community who played ARK (amongst others) are familiar with it. We will be sharing it for those who are unsure as to where to find it soon.
As a team, we take these reports seriously. We are investigating multiple companies for their possible relation to a small group of players who have recently broken our Code of Conduct on our Official Network through the use of an illegitimately obtained admin account and game exploits (which have been patched in prior weeks). Multiple accounts have been banned in relation to this, by ourselves and BattlEye, though the evidence indicates that this group does not have any specific ties to any one company, but are instead targeting streamers and large or well known companies. We will continue our investigation and will take action on all involved accounts and companies immediately.
Read moreSHOW 'N TELL
Avast, Pathfinders it be time for a new Show 'n Tell Showcase!
Hear ye, hear ye! We be treasure huntin' fer the finest of ATLAS community creations! Show us yer mighty fleets, paint pieces, flags & sails, impenetrable forts, hellish tats, scenic screenshots, 'n entertainin' videos!
Each week, we'll be runnin' a contest where we'll select th' best o' th' bunch 'n award tha winners wit' a cash prize! Submit your entries in this 'ere thread for us to be viewin'.
We’ve created this dedicated thread for submissions. Don’t hesitate to show us what you’ve got. Last week's entries were amazing and we look forward to what you have for us this week!
A trio of gliders navigate a canyon with ease
This is a friendly contest and not intended as something highly competitive. We'd like to showcase your creations in their many shapes and forms.
Submit your entries by Monday the 21st for a chance to fill your chests with some booty!
Read moreAhoy Pathfinders!
I'm Dollie, your new Community Manager with training wheels. I'm excited to be a part of the team, especially working on an MMO title focused on Pirates! I've enjoyed meeting new people via ATLAS on the Discord & Forums, along with seeing familiar people from the ARK community. You’ll definitely hear more from me on those platforms, as well as on Twitter.
As for my background, I've had extended experience with running communities or operating in a leadership role across various gaming platforms. Some of you may recognize me from the Official ARK PVP community. For those of you who aren't familiar with me -- I come from a competitive PvP background and have a love of FPS, Survival, MOBAs, and MMOs along with quirky lil indie games. Other Dollie funfacts include my penchant for anything post-apocalyptic, suffering from an unhealthy addiction to pistachios and an equally unhealthy repertoire of bad jokes and puns.
Don't hesitate to message me with all of the...
Read moreAhoy Pathfinders!
I'm Dollie, your new Community Manager with training wheels. I'm excited to be a part of the team, especially working on an MMO title focused on Pirates! I've enjoyed meeting new people via ATLAS on the Discord & Forums, along with seeing familiar people from the ARK community. You’ll definitely hear more from me on those platforms, as well as on Twitter.
As for my background, I've had extended experience with running communities or operating in a leadership role across various gaming platforms. Some of you may recognize me from the Official ARK PVP community. For those of you who aren't familiar with me -- I come from a competitive PvP background and have a love of FPS, Survival, MOBAs, and MMOs along with quirky lil indie games. Other Dollie funfacts include my penchant for anything post-apocalyptic, suffering from an unhealthy addiction to pistachios and an equally unhealthy repertoire of bad jokes and puns.
Don't hesitate to message me with all of the...
Read morePlease log out of Steam and restart Steam and your client if you are on EU PVE
You should see these 3 game options when you right click ATLAS:
Play Game
Play ATLAS (Low Memory Mode)
Play ATLAS (No BattlEye)
The first option is what you want to select, and then you should be able to log into EU PVE
The issue is now resolved, guys.
Please log out of Steam and restart Steam and your client if you are on EU PVE
You should see these 3 game options when you right click ATLAS:
Play Game
Play ATLAS (Low Memory Mode)
Play ATLAS (No BattlEye)
The first option is what you want to select, and then you should be able to log into EU PVE
Ahoy Pathfinders! Welcome to the Official ATLAS Forums!
Draw your eyes across this parchment for this here thread contains our Official Forum Articles of Agreement.
Official Forum Articles of Agreement
All sailors, swashbucklers, and landlubbers are invited to join the forums and participate in discussions (notwithstanding any VAC bans on Steam you may have). Though fair thee warned, you’ll need to abide by the following rules;
1. Respect all members of the community. Any behaviour that involves racism, discrimination, or personalized harassment (outlined further below under ‘Warnings’) will not be tolerated. You will quickly find yourself thrown overboard.
2. Do not continually bump threads or post spam. Bumping server adverts is acceptable, as long as it's done once per day.
3. Do not create posts discussing in-game and/or forum bans & warnings.
4. You are not allowed alternate forum accounts.
Follow these four simple rules and none of ye shall mee...
Read moreSHOW 'N TELL
Avast, Pathfinders and welcome to our first Show n' Tell Showcase!
Hear ye, hear ye! We be treasure huntin' fer the finest of ATLAS community creations! Show us yer mighty fleets, paint pieces, flags & sails, impenetrable forts, hellish tats, scenic screenshots, 'n entertainin' videos!
Each week, we'll be runnin' a contest where we'll select th' best o' th' bunch 'n award tha winners wit' a cash prize! Entries can be posted in the Creative Section, the Steam Workshop, or shared via social media.
We’ve created this dedicated thread for submissions. Don’t hesitate to show us what you’ve got cause we’ve seen some pretty cool stuff so far!
Meowtiny - Scourge o' the seas.
This is a friendly contest and not intended as something highly competitive. We'd like to showcase your creations in their many shapes and forms.
Submit your entries by Monday the 7th for a chance to win some booty!
Read more