Spoke with the team today - a fix is in the works. Will give you guys more details when I know when it’s going live.

You shouldn’t need to worry about having to put in a support ticket. Since this has affected a lot of people at this point a fix will likely be global for everyone who is impacted.

If it’s still in your redeem queue it should be safe to redeem it now. The fix yesterday prevented it from going to inventory for those that haven’t yet redeemed it.

Just talked to the dev team - seems like your intuition there is likely correct here. The fix that was just deployed was to prevent the SP from being contracted to avoid further complicating the issue.

The final fix for those of you who are missing this SP is still being discussed and is anticipated to come early next week.

I’ll do what I can to keep you guys up to date on this.

They’re still working on it, I’ll give you details once I can get them.

Morning everyone - they’re working on deploying a fix as we speak. It needed a server reset though so it had to wait until downtime. I’ll give you more details when I have them shortly.

Update 13:30 Evetime : We have just deployed a hotfix for this issue - when redeeming this SP reward it will apply to unallocated SP properly instead of going to inventory as an item.

The client does not yet properly indicate this change but a fix for that is in the works.

We are still looking into fixing the SP rewards that were already redeemed before this hotfix was in place.

I don’t think this will break anything necessarily but I would recommend against it. I anticipate these will just be cleaned up on the database level and the missing SP will be added straight to accounts - but I’ll have more information on how the fix will work soon.

I would not recommend this as a fix will not necessarily make the item usable.

Topics merged.

We are aware of an issue where the 150k SP reward from the daily login reward system is being incorrectly deposited to player hangars as an item which cannot be used. This appears to be affecting all players.

We are currently looking into this issue and will update you as soon as we have any further information.

Update 13:30 Evetime: We have just deployed a hotfix for this issue - when redeeming this SP reward it will apply to unallocated SP properly instead of going to inventory as an item.

The client does not yet properly indicate this change but a fix for that is in the works.

We are still looking into fixing the SP rewards that were already redeemed before this hotfix was in place.

Update 11:30 Evetime 5/16: A fix was deployed during downtime today that should prevent the SP from being contracted to avoid further complicating the issue. A final fix is still being discussed for those who are missing this SP and is expected to arrive early this coming week.

We’ll continue to keep you...

Thanks for letting us know you guys. I’ve made the devs for this aware. Will be back to you with an update soon.

A report is generated for each use of this power which we will be monitoring closely.

Bans and longer term silences are still at CCP’s discretion when ISDs escalate concerns to us.

Hello Everyone!

We have had several recent instances of repeat rule breakers / spammers where our ISD forum moderators were left repeatedly deleting rule breaking threads while having to wait for CCP to resolve the situation. This can be frustrating both for the ISDs and those of you trying to use the forums as you normally would.

With this in mind we’ve been reviewing forum moderation procedures and are further empowering ISDs to respond to issues. Starting today, ISDs will have the power to temporarily silence users who repeatedly ignore their warnings. This may take the form of a simple 24 hour ‘cooldown’ silence or a longer silence pending CCP review for serious infractions (there may be no warning before being silenced for serious violations). Having to be repeatedly silenced may warrant a longer silence duration up to the possibility of a permanent ban from CCP.

Please take note of ISD warnings and be courteous to our ISD staff as theirs is often not an easy job. If you believe t...

Can we please not do this again you guys.

Lucas, you’ve made your point that you believe this tool to be against EULA. In the end that is CCP’s call to make.

Please let this argument drop. Everyone.

Update: EULA argument posts removed. If you believe you have found an exploit please feel free to notify us through the proper channels with a ticket via https://support.eveonline.com/hc/en-us under the EULA and TOS category. Also please note that discussion of exploits is against forum rules.

Thread is now closed.

This will be dealt with in a ticket.

Spam poster has been dealt with.

Thanks for the support for our ISDs in here you guys, I’ve been working with them quite a bit and I know it can be a tough job at times. As for the suggestions to increase their moderation power - we have things in the works so they won’t always have to wait for us to respond to deal with issues like today.

There are no such plans at this time. However, my understanding is that we are reaching out to inactive players by email to let them know this change is coming and give them a chance to log in and asset safety their things - which can be done without having to pay as alphas.

Hey everyone! Just wanted to let you know that I’ve updated the top level post with a list of frequently asked questions you’ve had about this release. If you have any other questions please keep dropping them here and I’ll try to get those answered for you as best I can.

Everything besides jumping gate and pressing F1!