flapjackisyum

I just hope that the Overwatch team aren't putting themselves or their families at risk for this.

The Overwatch team is fortunate to be able to work from home. Thanks for thinking of us. <3

Cheers

Hey everyone we're digging into this, sorry for the hassle.

Hey everyone we're digging into this, sorry for the hassle.

Hey everyone we're digging into this, sorry for the hassle.

Hey everyone we're digging into this, sorry for the hassle.

Hey there sorry for this, I’m looking into what’s happening.

Hey there I haven’t seen an elevated rate of LC-202 for any platform or region. Apologies that you’re having issues, please post any additional details here if you continue to experience issues.

edit: My initial investigation shows some elevated errors rates for ISP "Telstra Internet". We'll do our best to get in touch with their operations center, but if you are a Telstra customer and can reach out to your support that may be worthwhile as well.

As a side note, I understand this is a hassle, As an engineer on a game that requires the internet, regardless of where the problem is I want to help resolve the issue.

Thanks for taking the time to make this post and bring the issue to our attention.

Hey there, we had a hardware failure that caused errors for some players. Sorry for the hassle, things are now stable.
Cheers

RobertNAdams

I believe I may have discovered a bug /u/billwarnecke — I played a couple of Experimental Play matches to completion and there were no Replays saved from those games on my Career Profile.

Hey there, we're aware with an issue that's preventing replays from showing up. We're working on a fix, once it's complete they will appear.

Cheers

edit: this is fixed now, thanks again for the report

[deleted]

[deleted]

Hey there, the issue last night was a database cluster failure and we're confident that issue is resolved. If you're having connection stability issues today we'd need to look at what specifically is happening for you, it won't be the same issue as last night.

I understand the important thing is you're being disconnected and it's impacting your competitive rating, just wanted to add clarity for others who come by the thread.

If you can take some time to post on our tech forums we have folks there who can help troubleshoot. I'm not at the office at the moment, but I haven't received any alerts that indicate widespread failure this morning.

Cheers, and sorry you're having issues. :(

Hey there sorry for the problems on PS4 tonight. We resolved the issue and things should be stable now. Cheers.

Sorry for the problems on PS4 tonight. We resolved the issue and things should be stable now. Cheers

Hey there sorry for the issues on PS4 tonight. We had a major infrastructure outage but we were able to get things stable after about 40 minutes. Should be smooth sailing for the rest of the weekend. Cheers

Carter_OW

Was it meant to go live today?

Audio is broken still. If not worse than before. Same issue.

1.45 release for the audio fix. Sorry for the delay.

Carter_OW

Was I right with the off by 1 comment I made?

Hey there, the bug was not an off by one. The issue was introduced while making optimizations for lower spec hardware. In some cases sound occlusion wasn’t recalculated when it needed to be.

Cheers

aurens

hey /u/BillWarnecke not sure if you're still seeking examples of this missing sound bug, but i have one for you.

here is a clip from a live game where a tracer's ult line does not play:

https://gfycat.com/shadowyclumsyalaskanhusky (idk how familiar you are with gfycat but the sound is not on by default)

and here is a clip of the same moment in the replay where the ult line plays correctly:

https://gfycat.com/impressivemindlessamericanlobster

it seems like tracer plays a grunt that blocks the ult voiceline in the live version whereas the replay doesn't have the grunt for some reason.

This is fixed in the next patch, thanks for taking the time to report details here though, it is much appreciated. Cheers

Marcuzzzzl

Oooo an official!! I have a question: My game does not find me any competative games at all and the weekly rewards always say 1min left. Is there a way to fix thisnor could you input a word to look into this? (I play on switch and live in australia but all thr custom games are in korean I think so not sure what server am on). Also could there possibly be a way to change which server (e.g south america, europe...)

Hey there if you can send me a private message with your name as it shows up in game I can look into this.

For Nintendo Switch we matchmake players to where you get the best ping. It’s possible in your area or due to the times you play the best games are in the Korean data center.

Cheers, sorry for the hassle.

Viper28087

Hold up you’re the real blizzard in our console threads?! You care about us console players?!?

Of course! I post here pretty regularly :) cheers