We have a fix ready for this. :)
Hey OP, this still happening? Mind sharing your gamertag?
Hey OP, thank you for your post. We have a few different ways of gathering feedback - through our centralized system where PC crashes are generated and reported, and through ATVI Support, which can include everything across social media. We use both to parse through and investigate issues that have the most impact on the community, such as crashes.
Fixes are currently being worked on by numerous teams between IW and Beenox. We have a few updates we're working on that should improve the stability and help prevent against crashes or any other issue you may encounter. It's always helpful to let us know details of what's happening when you encounter any bug or crash as it can help us prioritize and debug issues as they come in.
I know this is frustrating and I genuinely appreciate you reaching out to us.
Read moreu/ashtonisVULCAN_IW, u/joececot
This has been happening more and more recently!
Thank you!
Thank you for the comment, and acknowledging the issue. As you mentioned, it is quite frustrating to be unable to play this great game (that we paid for) during the launch period. Can you please give us an estimate on release for next PC stability patch?
We have a few updates going out over the next few days. I don’t want to give an exact time and date as we’re wrapping up testing on a few more things.
Check our blog on audio mixes, it’ll help you adjust your settings to your liking. :) https://www.infinityward.com/news/2019-09/modern_warfare_audio_settings
Really appreciate this, OP. We’ve been working on updates and patches for everything we’ve been seeing and plan to roll these out within the next few days.
Feedback comes in from everywhere, so we prioritize from most concerning issues, like crashes, unable to run the game, etc., and go down the list from there. Once changes from the team have been made, we pull them into a patch or a title update, depending on what the fix is.
The Known Issue list on Activision’s Support blog is a great way to see some of the issues that we’re working on along with threads you see tagged with “Infinity Ward reply inside.” We can post them here moving forward so there’s more eyes on it.
Read moreThat thing is outdated. There are no Infinity Ward Mix, or Headphone 1, 2 or 3 in the final product.
You renamed everything for the final game and didn't update that blog post.More importantly why am I getting put on USA servers when I'm playing from Europe?
When do we get the promised netcode analysis response? (that video from last week, AFTER, the launch contains no actual response or new info.You were all hyperactive before launch, but now that multiple error reports flood in, you cherrypick easy threads like this one.
Just double checked and looks like the cache didn’t update. Can you refresh and try again?
https://www.infinityward.com/news/2019-09/modern_warfare_audio_settings
First of all, thanks a lot for answering! Especially considering the time it is over there.
You must have a lot to do. So thank you for your time!
I completely understand prioritizing the crashes so everyone can enjoy the experience.This response is exactly what I was hoping for! I will wait patiently, and hopefully see you online :)
No problem, and thank you! :D
Too soon on this.
Do you have any idea how hectic a launch week is for a dev team?
Give them a little more time for things to settle.
(God I hope I'm right...)
You are. And we’re here. A ton of feedback and support issues to parse through, but, we do have some updates being tested that we plan to push out over the next few days. I don’t like saying dates and times in case those change, but I will say them when we can.
I mentioned this in another thread, but we prioritize feedback as it comes in, most importantly crashes, unable to run the game, etc., and go from there. Devs also work on their portion of work too, so someone who works with vehicles is prioritizing feedback from vehicles and nothing else. There’s tons of people working on fixes while working on future content at the same time, so once fixes for current issues are in, we test, and create either a patch or a title update, depending on the fix. If we feel it’s good to go, we get it out the door as soon as possible.
The known issue list on Activision’s Support site is a great way to see what’s being acknowledged and worked on. Even if you don’t see your exact bug on there, it’...
Read moreIt takes a few weeks for developers to collect data. The community can say everything it wants but the developers won't give it anywhere near the amount of time they will give their internal data. Things like heatmaps on the maps, weapon usage data and a whole lot of other shit. They'll comment on things once they've decided what to do based on that data.
It's pretty typical for devs to get a bit of time off just after a launch to recover from pre-launch crunch as well.
It is the CoD devs though so I guess remain skeptical.
This is true. There’s also layers to peel back for everything. Bugs and unexpected issues are one thing, feedback and suggestions are another, and future content. All of these have to be worked on at the same time. And yup - data is key!
Can you link this support site for bugs?
Absolutely.
https://support.activision.com/articles/en_US/FAQ/Known-Issues-in-Call-of-Duty-Modern-Warfare
You can also submit bugs through this link too.
Ashton, my xbox ONLY does a complete hard reset on Picadilly. Can you please get this to the right people? I tried twitter with no avail. Thank you.
Yes. We’ve seen this happening. The updates we’re working on should alleviate this from happening. :)
I noticed that the Operator Pack bug was listed as an Xbox problem, but I'm on PS4 and have yet to get my operators. after launch, I saw some others with the same complaint, so I figured it was a known bug and left it at that. Is this still a known issue on ps4 as well, or do I need to do something further to make sure I get my items ?
You aren’t seeing them when you hover over the Operator? Should see an option to Personalize and then see the skin . You can also restore your licenses on PS4 if you still aren’t seeing them.
Thank you for the video! We’re working on a fix for this as we speak. :)
Thanks, OP. Do you have any video you could share? And does this happen all the time or just this once?
Thank you.
Today’s patch didn’t seem to tone down the footsteps to any noticeable degree. Are you guys gonna continue to monitor them for continued change or is it being put on the back burner?
Currently camping is the only viable strategy. Anything else being done to make other play styles more viable?
I know y’all are busy af right now, so thanks I’m advance for reading this!
We’ll keep an eye on footsteps and adjusting as we go if needed. :)
We’re looking into this as we speak.