Dear Escapers!

We are glad to announce that Escape From Tarkov will come to the Intel Extreme Masters Expo 2020 in Katowice, Poland this weekend, from 28.02 till 01.03.

You will be able to meet our Polish community team there at the HyperX booth together with cosplayers from the Uprzejmi Ludzie group, the event will be also supported by https://jarock.pl/

If you will be at this event please come to the HyperX stage, play Escape From Tarkov, take part in contests and talk with our Polish community team and cosplayers.

We are aware of the server issues and we are working on them.

3 hours ago, TheWay said:

The update of servers has started: the game won’t stop, however, the raid time of the upgrading servers will be reduced to 10 minutes during the update.

The update of servers is complete.

7 minutes ago, TheWay said:

In a few minutes we plan to install a technical update on all game servers. The game will not stop. On updating servers, the raid time will be reduced to 10 minutes.

The update of servers has started: the game won’t stop, however, the raid time of the upgrading servers will be reduced to 10 minutes during the update.

In a few minutes we plan to install a technical update on all game servers. The game will not stop. On updating servers, the raid time will be reduced to 10 minutes.

@DrnoisewaterPHD

Hello sir,

please await the answer from our support specialists, they are going through every ticket, as soon as they will reach yours they will do their best to help you.

We are aware that at the moment players are having difficulty with the game crashes. We are working to resolve this issue.

We apologize for the inconvenience. Thank you for your patience and understanding.

@Piledrive

Hello sir,

thank you for your feedback.

We will add new servers in your region.

I hope that soon you will be able to fully enjoy our game!

18 hours ago, TheKillerSmalls said:

^exactly. My friend bough the game a week ago and gets disconnected every time he tries to raid. He has never even been in one damn raid. It disconnects before he even spawns and wont let him reconnect. Nobody gives any shits.

We are working on resolving the connection issues, sir.

New servers are being added and the current ones are being upgraded, I am sorry to hear that your friend is having such issues, I hope that soon it will be solved and he will be able to enjoy the game.

@kozimoto

Hello sir,

please report those issues to our support center though the game launcher, sir.

You can find the instruction how to do that in the topic that I am sharing below:

@whoNN

Hello sir,

if you mean the matching times, then we are working on resolving those issues.

It is connected to the big influx of new players on our servers.

We hope that soon you will be able to fully enjoy our game.

44 minutes ago, TheWay said:

Maintenance is underway on the servers. The game is temporarily unavailable.

The game is available.

Maintenance is underway on the servers. The game is temporarily unavailable.

Yes, we applied experimental change that scavs will search and attack hatchlings first.

@DarkMarvado @Mitchell202

Hello gentlemen,

new servers will be added in your regions.

In a few minutes we plan to install a technical update on all game servers.

The game will not stop.

On updating servers, the raid time will be reduced to 25 minutes.

The update 0.12.3.1 of the client is available to download via the launcher.

Fixed:

- Fixed a critical bug where the character's hands were twisting when entering the hideout in the first-person view

- Fixed a bug where it was impossible to select items for production when there were several items in the production scheme

- Fixed a bug in the production of SP-6 rounds, when the requirements specified a lot more items than actually needed

- Fixed a bug where it was impossible to quickly transfer items to a secured container by transferring items on its icon

- Various small bug fixes

Today at 13:00 MSK we plan to conduct maintenance of the official forum of the game.

It will take about an hour.

At the time, the website and the forum might be unavailable