On February 10, at 20:00 Moscow time (9 am PST, 6 pm GMT), the BSG twitch channel will host the "TarkovTV" podcast - DevBlog #008 - https://twitch.tv/battlestategames.
During the broadcast, Nikita Buyanov and guests will discuss the latest news and the current update, as well as various ideas and proposals for the project.
Drops will be enabled during the broadcast, so to get It make sure to link your twitch account to your profile on game website escapefromtarkov.com/profile.
Hello gentlemen,
as we posted lately:
QuoteYou can experience 403 backend error during weekend rush hours.
After this the game can be unavailable for short time and will recover fast.
We are actively working on the solution!
If you encountered this error - just wait 5-10 mins and restart the game.
Hello Gentlemen,
we are aware of this issue and we are working on a fix, as we posted:
QuoteYou can experience 403 backend error during weekend rush hours.
After this the game can be unavailable for short time and will recover fast.
We are actively working on the solution!
If you encountered this error - just wait 5-10 mins and restart the game.
Please follow our announcements, gentlemen.
As we posted on the Newsticker:
QuoteYou can experience 403 backend error during weekend rush hours.
After this the game can be unavailable for short time and will recover fast.
We are actively working on the solution!
If you encountered this error - just wait 5-10 mins and restart the game.
We are sorry about the inconvenience.
Since the topic was answered, I am locking it.
#Locked
Read moreHello sir,
if you mean the 403 error, then we are aware of it and we are working on a solution.
QuoteRead moreYou can experience 403 backend error during weekend rush hours.
After this the game can be unavailable for short time and will recover fast.
We are actively working on the solution!
If you encountered this error - just wait 5-10 mins and restart the game.
You can experience 403 backend error during weekend rush hours.
After this the game can be unavailable for short time and will recover fast.
We are actively working on the solution!
If you encountered this error - just wait 5-10 mins and restart the game.
Hello sir,
you need to await 21 days from the day you bought your game before you will be able to reset your game profile.
You will be able to do that through your game profile on our page https://www.escapefromtarkov.com/profile or through the game launcher.
I recommend you to try to make budget runs, play as a scav and watch guides how to do runs with low budget you can find many guides on YouTube, also finding a group of players who will play with you and teach you can be a really good thing, we have a special section on our Forums called LFG (Looking For Group), I recommend you to check it, I am sharing the link to it below:
https://forum.escapefromtarkov.com/forum/159-lfg/
Best of luck in Tarkov!
Read moreDear players!
Please, do not create several identical requests and do not "update" your requests via unnecessary messages. Please, wait for an answer – every request is being processed one by one. If you will update it, your request will be placed to the end of the queue and its processing time will be increased.
At the moment, the load on the support service has increased dramatically. We are working hard to reduce response time. Thank you for understanding.
Escape from Tarkov Support Team
I am glad that I was able to help you, sir 
Best of luck in Tarkov!
Since the topic was answered, I am locking it.
#Locked
Hello sir,
I am sorry to hear that you are facing such issues.
Please report them directly to our support center with your game logs through the game launcher. You can see the instruction how to do that in the topic that I am sharing below:
Please report all the encountered bugs/issues this way, it goes directly to our specialists.
Thank you!
Hello sir,
@Shuiy is not right here, it worked like that in the past.
At the moment you do not need to reset your account, you will recieve all the items through the in-game messenger and your stash will get upgraded as you will upgrade your account.
At the moment, players may have difficulties entering the game. We are already working to fix this issue as fast as we can.
We apologize for any inconvenience caused. Thank you for your patience and understanding.
Hello sir,
you do not need to reset your account for the upgrade, when you will upgrade your game edition you will receive all the items from the higher edition through the in-game messenger and you stash will get upgraded.
Hello sir,
I am glad to hear that you are no longer having those issues, next time when you will encounter any bug/issues please report it directly to our support center through the game launcher. You can see the instruction how to do that in the topic that I am sharing below:
Thank you for every report!
Hello sir,
thank you for reporting this issue, we will investigate it.
Please always remember that the best way to send us information about bugs/issues is through the game launcher. You can see the instruction how to do that in the topic that I am sharing below:
The installation of the 0.12.3.5776 patch for Escape From Tarkov is complete.
The installation of the game update is extended for 1 hour.
We apologize for any inconvenience caused.
Today, at 11:30 Moscow time, we plan to start installation of the game update 0.12.3 for Escape from Tarkov.
We plan to complete it within two hours - during this time the game will be unavailable.
Tomorrow, at 11:30 Moscow time, we plan to start the installation of game update 0.12.3 for Escape from Tarkov.
It is planned to complete within two hours, during which the game will be unavailable.