Description needs clarification, we’ll sort that.

If you could PM me your Gamertag, I can check to see if any Veteran (red) items were accidentally destroyed.

This is mod-related. I can’t verify which one, unfortunately.

@DiaBloS-LUFFY Sorry for the delayed response. Did you manage to locate it in the end?

This should be solved now, apologies for the inconvenience.

Could you upload some screenshots of this? In addition, please PM me the URL to your Steam profile so I can check for backend corruption.

Thank you for your report, I’ve raised this in our database.

Thank you - I’ve passed the .dmp on. I had another player submit some yesterday and have yet to hear back from Easy Anti-Cheat, but I’ll keep you all posted.

Which Challenge are you attempting to claim, @Nathenmorris?

Steam downtime - should be up and running as normal by now.

Seems to be okay now, is that right @tommiecookie?

Sorry about this. I’ve passed the .dmp’s over to Easy Anti-Cheat, in hopes that they can advise on how to proceed with this.

In cases where the errors continue to occur even after using the Verify Integrity of Game Files option, we consider it to be persistent data corruption - which can unfortunately occur for a number of reasons.

We have a list of solutions in the article here, which we’ve created based on what’s worked for players in the past: https://support.fatshark.se/hc/en-us/articles/360021425793--PC-How-to-Resolve-Data-Corruption-Errors

It’s hard to know, have you had problems with your hardware in the past?

Your crashes aren’t very descriptive unfortunately, so it is somewhat of a shot in the dark.

We have a list of solutions here you may wish to run through: https://support.fatshark.se/hc/en-us/articles/360021422873--PC-How-to-Resolve-Most-Crashes

Please have him try:

• Switching to DirectX 11
• Lowering his ‘Worker Thread’ count to 6

Both can be done within the launcher’s ‘Settings’ menu.

Try either:

• Switching to DirectX 11
• Lowering your ‘Worker Thread’ count to 6

Both can be done within the launcher’s ‘Settings’ menu!

Please have him run through the solutions here: https://support.fatshark.se/hc/en-us/articles/360021422873--PC-How-to-Resolve-Most-Crashes

Sorry we weren’t able to help you last time. I think in this case it’s best that you reach out to Easy Anti-Cheat directly: https://www.easy.ac/en-us/support/game/contact/tech/

I’d recommend that you include a copy of the problematic DLL.

I am actually already in communication with Easy Anti-Cheat regarding this error, as a couple of other players have reported it also. This was the response received from Easy Anti-Cheat:

If you’re in touch with some affected users, could you have one or two of them try enabling the Windows “small memory dump” setting and providing the file created after a blue screen in C:\Windows\Minidump to us?
https://www.windows10forums.com/articles/how-to-enable-minidump-logs-in-windows-10.50/

If you could PM me with the required information, I can pass this on. Alternatively, you can contact them directly at: https://www.easy.ac/en-us/support/game/contact/tech/

Could you PM me your PSN ID, please?