Posts by FatsharkJulia

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Is your brother using Avast or AVG Anti-Virus?

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Hm I can’t even seem to locate your account in our backend, could you try booting up once more?

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I have queried this with development in the past, and can confirm it’s nothing of concern. Most players will see this in their logs and would not explain poor performance.

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Unconventional, I like it!

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Keep up the excellent work!

I couldn’t agree more with the appalling panic buying behaviour (as I’ve mentioned in my little rant above). On Wednesday I was on a mad hunt for Calpol for a mate’s poorly baby - and no luck, luckily she managed to pick some up eventually. Italy doesn’t seem to have this problem.

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Sounds like carnage, but excellent work! By helping these people work from home you’ve allowed them to continue to earn a living - a stable income, and that’s something to be proud of!

It’s interesting to see how individual countries are handling this. I’m in the UK at current, schools have been shut, and today pubs, bars, clubs, cafes, restaurants, etc. have been ordered to close.

I work remotely from the UK most of the time so it’s simply what I’m used to, but most of our Sharks have had to shift to home working which has presented some challenges. Feeling very blessed to be in a position where I’m able to work from home.

On a personal level I’m really bothered by the stockpiling issue we have in the UK. Stockpiling loo roll, medicines, even perishables now. Today alone I visited 8(!) supermarkets and shops and still couldn’t locate what I needed (but I did get loo roll!)…

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This is undeniably a very strange time in our lives. The COVID-19 outbreak has landed many people in unfortunate positions and for that reason we need to look out for one another.

So, how are you? Perhaps you need to vent, maybe you’re in isolation and need somebody to speak to, or simply want to share what’s on your mind - you’re welcome to use this post to do so!

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Could you PM me yours and Tim’s Steam profile URLs, please?

Looks like the GPU is essentially disconnecting here, but we have seen other components (such as an overheating CPU) produce the same GPU-related error in the past. As this recently occurred after reinstalling on to the SSD, it may be worth performing some health checks on that.

Otherwise, please see: https://support.fatshark.se/hc/en-us/articles/360034654593--PC-How-to-resolve-GPU-crashes

Our Backend Engineer is looking in to this instead now.

He’s asked if you could potentially connect to a mobile hotspot (or any other connection for that matter) to see if the errors persist?

I appreciate this isn’t always an option.

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A console log (not a crash report, confusing I know) should be produced for every session. :slight_smile:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
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Nah, console logs please! Console logs are produced regardless of whether a crash occurs. :slight_smile:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
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This will be resolved in patch 2.3.

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We’re looking in to this - but it would really help us out if you could upload the associated console logs.

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We’re looking in to this - but it would really help us out if you could upload the associated console logs.

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Sorry, I see we must’ve missed your last post.

Could you please PM me your PSN ID? I can then pass this on to one of our Console Developers to look in to.

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I’ll ask our QA department to check it out!

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Unfortunately we appear to be in the midst of a connectivity hiccup - I’m looking in to it.