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So some got to keep their Malaks?!?

CG_SBCrumb 5 years ago

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Some Malaks did not have their gear removed correctly but I haven't seen any Malaks that are unlocked that should not be or at the wrong star level. Please send in a support ticket and we will take a look.

Scheduled Update 10/24

CG_SBCrumb 5 years ago

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Hi Holotable Heroes,

Today’s Update contains several changes to address the Star Forge Showdown issue.

CHANGES

Star Forge Showdown event has been scheduled to start at 11:00 AM PT (18:00 UTC) tomorrow (10/25)
Darth Malak has returned to the GET Store
500 Crystals sent to all accounts

Notes about Darth Malak Reversion:

6 dot mods are not intended to be reverted with today’s update and these mods will remain on sub G12 Darth Malaks. These mods cannot be immediately re-equipped to Darth Malak if removed unless the character meets the requirements (Gear Level 12)
Due to a technical difficulty, the Darth Malak gear reversion did not work in its entirety. Not all players had their gear fully reverted, with most gear G12 and below remaining on the character. We have opted to leave the gear as is for the moment as we believe we have left many of the Darth Malaks in unique situations (6* Darth Malak with Gear 12, etc), that are ultimately in the player’s favor. Check your Darth Malak first...

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‘Reverted’ but I still have six dot mods. Good ol’ CG.

CG_SBCrumb 5 years ago

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This is intended. 6 dot mods will be left on Darth Malak even if they go below 7 star

Server Update 10/24/2019

CG_SBCrumb 5 years ago

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Server Update is complete

Server Update 10/24/2019

CG_SBCrumb 5 years ago

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Hi Holotable Heroes!

Today’s Server Update contains the changes outlined in the Malak Reconciliation plan. Please visit this thread for more information. We will be rolling out the server update over the next hour. Once complete, we will notify you in this thread and your client will need to reboot.

Quick Update on the Star Forge Showdown

CG_SBCrumb 5 years ago

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We are preparing for an update later today which will contains the changes listed in the link above. We will have a separate update later today for the crystals mentioned and also to restart the event.

Quick Update on the Star Forge Showdown

CG_SBCrumb 5 years ago

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Hi folks,

We posted last night that we needed to delay the release to Thursday due to some additional issues but I wanted to give you an update on the status today. We are still on track for tomorrow's release. You can find the details in the previous post here and our original post on the issue here. We will let you know tomorrow when we have an exact time for the update. Read more

SWGoH 4th Anniversary Suggestion Box

CG_SBCrumb 5 years ago

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Hi Holotable Heroes,

The 4th Anniversary of Galaxy of Heroes is fast approaching and we've got some exciting plans that we can't wait to share. We want to do something special this year and we are gathering ideas for some of our celebration gifts.

Got a great idea for a title or portrait? It is our 4th Birthday so we'd like to know what are your favorite moments and characters from Star Wars: Episode IV - A New Hope!

Click here for a link to the suggestion box Read more

Update on Darth Malak Reconciliation Plan

CG_SBCrumb 5 years ago

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We found some additional issues tonight during testing and will be delaying until Thursday (10/24/2019). We want to ensure we've found all edge cases and I will update you tomorrow when we have more information to share.

Scheduled Update 10/21/2019

CG_SBCrumb 5 years ago

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Hi Holotable Heroes!

Today’s Server Update contains a temporary fix for the Starforge Showdown bug from last week. We will be rolling out the server update over the next hour. Once complete, we will notify you in this thread and your client will need to reboot.

CHANGES

[GENERAL] - Due to the Starforge Showdown bug on 10/18, we have temporarily removed Darth Malak from the GET Store. Darth Malak will return to the GET Store when the event is rescheduled. Darth Malak will remain in the GET Store until the next refresh of the Store. We apologize for the inconvenience.. Read more on the topic in our post here

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Hot Fix 10/19/2019

CG_SBCrumb 5 years ago

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Hi Holotable Heroes!

This update temporarily removes the Star Forge Showdown while we fix the bug discovered this morning. Please stay tuned to this thread for more information about the next steps for this issue.

Extra Shards from the Starforge Showdown

CG_SBCrumb 5 years ago

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Hi folks,

We are aware of the issue where Darth Malak's event, Starforge Showdow, is still giving out shards when completing the event a second time. Do not use this bug in the meantime. We will be removing these extra shards from accounts and the event with a hotfix. We will let you know when this will occur as soon as possible.

Server Update 10/17/2019

CG_SBCrumb 5 years ago

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Server Update is complete

Server Update 10/17/2019

CG_SBCrumb 5 years ago

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Hi Holotable Heroes,

Today’s Server Update contains some minor server changes. There is nothing publicly changing with today's update. We will be rolling out the server update over the next hour. Once complete, we will notify you in this thread.

Dev Tracker Update 10/11/2019

CG_SBCrumb 5 years ago

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Hi Holotable Heroes,

I have updated the Galaxy of Heroes Developer Tracker today. Here's a short breakdown of what changed:

Moved fixed issues that were addressed in this week title update to Resolved
Added several new top issues from the last week
Now including monthly calendar in News column
Added links to Update notes from recent releases

We are still monitoring for performance issues. We seem to have captured the majority of lag issues but still seeing some reports of low client performance

Reminder: This does not cover every bug and issue in the game. Please head over to AnswersHQ if you are experiencing issues not listed here to see if it has already been reported. Read more

Has anyone else been getting audio bugs since the update?

CG_SBCrumb 5 years ago

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CommanderMime

My Android version is 8.1.0. I'm updating that now, and I'll let you know if it helps anything when it's done.

Edit 1: The update finished, and it's not happening anymore, but I don't know if that's a byproduct of upgrading the OS or just restarting the app. That being said, the game is also running smoother.

Edit 2: Nope, it's happening again. It seems to be a problem with how the music and SFX overlay and interact? The sound runs just fine until I use an ability.

Thank you! We are working on diagnosing why this is happening right now. Seems to be related to particular hardware but more details when we figure out a fix

Has anyone else been getting audio bugs since the update?

CG_SBCrumb 5 years ago

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Hi folks, we are looking into this. Can you share your device details here or in a dm?

Server Update 10/10/2019

CG_SBCrumb 5 years ago

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Server Update is complete.

Server Update 10/10/2019

CG_SBCrumb 5 years ago

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Hi Holotable Heroes,

Today’s Server Update contains some minor server changes. There is nothing publicly changing with today's update. We will be rolling out the server update over the next hour. Once complete, we will notify you in this thread.

Traya getting a new unique? Found a "placeholder" ability after GAS update

CG_SBCrumb 5 years ago

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Thanks for the heads up. Looks like an unintended change slipped into this update. We will get this fixed as soon as we can. This is not an unreleased new ability for Traya, just a placeholder bug