The short answer is that the cost of transparency is things change. We did our best to be transparent on the journey to going live but with that we knew things would be different in some situations. Sometimes people would be happy and sometimes they would be upset.
It’s the cost of transparency.
Edit: to elaborate - game development is full of change. There are a million reasons why you set out with an idea and it evolves over time. This is common in every game. We shared as much as we could. Some things change. So the cost of transparency is that some things we said become not true, not because someone was dishonest but because it changed over the course of development.
Read moreu/BenIrvo, I'm one of guys who has a knee jerk reaction and told you to F off when I read this comment. First off, I apologize for that. I wrote this as I was playing Anthem, having a blast doing freeplay in GM2 but knowing that at the end of my time I would receive the inevitable gut punch that is the loot summary screen. First of all, my reaction was an emotional one and I've been trying to think about why the word "Heya" triggered such a reaction. After giving it some thought, I'd say that the word that sums it up best is tone deaf. Before launch you guys were active and updates were flowing frequently. Honestly, something along the lines of, "we're working on something, you'll hear from us soon" would've been a better reply than "heya" considering the current state of the game and the issues that are mounting. This game is so frustrating because the core gameplay is fantastic, you've built something fantastic here but the loot system is broken and when it felt good to the players, Bio determined that it was an error. You literally had things at a decent place and decided it was too favorable to the players and took it away.
I want to see this game succeed, I just fear that the problems are self-inflicted and the clock on this game's viability is running out. I don't know about the inner workings of the EA/Bioware relationship but we've all seen what publishers have done to games that are not performing well enough to satisfy the money/marketing people.
tl;dr: I told BenIrvo to F off. Feel bad about it, and structured my thoughts. I love this game and want to see it succeed but am frustrated that "heya" is the only thing he's said with all the issues going on.
So in the last 7 days (lets start tomorrow - wed). I will have done 2 live streams, set an appointment for loot. Followed up with the loot description then the loot patch. And done numerous posts. In 7 days. We also did a bunch of game patches.