The Division 2 Dev Tracker

(2019) Newly unlocked apparel items not showing in inventory?

This thread was added on October 16, 2019, with posts from ChrisGansler.

Original Post

I just opened a few apparel caches and went to equip the stuff and it's nowhere to be seen in my inventory. It shows as owned in the store, but the equip option is grayed out. I've already logged out and back in and restarted the game.

Anyone else have this issue?

Hey! Thanks for the reports. Can you guys DM me your Uplay/Ubisoft, PSN and/or XBOX account names, please? We'd like to look into the accounts to see what's causing this.