This thread was added on May 09, 2019, with posts from Ubi-Johan, UbiSc0ttie.
Original Post
Turning to the online community for help.
Ubisoft has not refunded my money for a return, product was accepted at their LA VERGNE, TN US location on 4/5/2019. I dont care to list the entire ubsioft support case but I can if needed.
Can anyone here help me, PLEASE!
Hey,
Please contact Ubisoft Support and they will get you sorted.
I also moderated some posts in this thread, gentle reminder to be civil folks!
/ Johan
Originally Posted by adaptablereaperWe'll reach out to our shop team and let them know about your issue. They should be able to help! - Scottie
Ubi-Johan, Thanks, but... I have contacted Ubisoft support, its been over 1 month since they received return, case has now been open 2 months. I have followed all Ubisoft's requests with full cooperation with support including attaching all pictures, proof of purchase following the return policy as instructed. Hence why I have reached out to the forums. I am here to be more visible. I will post every day until I get my refund.