The Division 2 Dev Tracker

(2021) Two Bridges SHD Cache missing (4 out of 5)! All boxes are already opened!

This thread was added on July 27, 2021, with posts from Ubi-Mercury, UbiSushiVamp, Ubi-Keo, Ubi-Viral, Ubi-WheelyDuck, Ubi-Gizmo, Ubi-Perseids.

Original Post

Hey folks

Its been reported more than a year ago and still no fix! Cant finish the Two Bridges project!
Im missing a SHD tech cache in 2 bridges area, I already collected all, visited all 5 locations and found all 5 boxes but they are all open and taken already! so how am i still missing one.
Evidence:
https://ibb.co/yWYN8Qy: (https://ibb.co/yWYN8Qy)
https://ibb.co/kBmQ1t7: (https://ibb.co/kBmQ1t7)
https://ibb.co/LCZKpW4: (https://ibb.co/LCZKpW4)
https://ibb.co/HV8LVBJ: (https://ibb.co/HV8LVBJ)
https://ibb.co/Kz5d6LG: (https://ibb.co/Kz5d6LG)
https://ibb.co/b5wYMWK: (https://ibb.co/b5wYMWK)
Ubisoft help would be appreciated!

Support

Hi @kevoroid, welcome to the forums! Sorry to hear that you've been unable to complete the Two Bridges project. Thanks for providing these images as well. Could you please let me know in which area the last SHD cache was for you?

Support

@kevoroid Thank you for that information! Our teams are currently investigating this and I have added your information to the investigation along with your screenshots. I appreciate you taking the time to reach out about this and your patience in the meantime!

Support

@kevoroid I'm afraid there are no further updates. The development team have been unable to reproduce the issue so far which is why there is still no fix for it, however they are still investigating.

Support

@kevoroid I'm afraid that would not be possible.

Please keep checking the news and announcements section for any updates on the game.

Support

@migaligaz Hey! Thank you for sharing this information.

Hopefully, this will help others facing the same issue.

Support

Hey @kevoroid,

Thank you for taking your time out to share clarification and to ask for an update.
At this time I don't have an update but I hve reached out to the team asking for an update.
In the mean time if we can help with anything else, just let us know.

Support

Hey there @kevoroid, I do not believe that it's possible, I'm afraid. I have also taken a look into it from my end and I am afraid we do not have any updates to share. That said I want to assure you that our teams are thoroughly investigating the problem and they are working hard on it. We are continually monitoring the issue from our side and as soon as further information can be shared, we will post below and share an update.

Support

@xextremem4yhemx Sorry to hear that you are also having this issue. The team is reporting that this should have been resolved in the most recent update. Since you're still experiencing this, could you please get us a short video clip or screenshots showing that you opened all 5 caches but are only seeing 4/5 listed for the project? Thanks in advance!

Support

@kevoroid Hi! The team is reporting that this issue is no longer present after TU15. They were able to collect all of the SHD caches located in the Two Bridges area. I would return to the area if you haven't yet, and see if you are able to collect all of the caches. If you are still unable to, please record a video showing that you opened all the caches but are still missing 4/5 so we can pass it along to the team. Thank you!