The Division 2 Dev Tracker

(2019) Hey Massive! Going to repost this until it gets enough traction: We have DX12 crashes which locks the whole PC after the plain CTD of TD2. Any word?

This thread was added on March 26, 2019, with posts from ChrisGansler, Ubi-Johan.

Original Post

We need an official word on that issue, since it's a nasty problem. (Old thread.ยด)

When playing with DX12, I experience CTD's after a certain amount of time. Since I'm eager to finde the reason for them, I've looked up some stuff (IT tech engineer here).

During the crashes, the Nvidia Container Service peaked the GPU (2080Ti, newest driver) to around 60% without any reason (since in the most cases the game already CTD'ed). After those crashes my PC actually totally locked up a few minutes later and froze completely, so I guess something clientside ran into the wall and filled up the whole GPU/RAM memory, which led to a full freeze.

DX11 solved this for me smh, but is not the long-term solution, I'm looking for. Important info: For this study I completely reinstalled my OS and tried to track down the issue on a clean system both with DX11 and DX12. Anyone else having this problem?

Thanks in advance agents!

Disclaimer: Don't downvote this just because you don't have these issues! You're doing the community disgrace!

We are actively looking into the cause of this but we have no update to share as of now.

A workaround for now would be to play the game using DX11.

/ Johan

Ubi-Johan

We are actively looking into the cause of this but we have no update to share as of now.

A workaround for now would be to play the game using DX11.

/ Johan

Hijacking Johan's comment:

  • Does turning off the Uplay overlay have any impact?
  • Anybody who does not have a NVIDIA graphics card experiencing any issues with DX12?