Hey there @bootyroast, thanks for taking the time to get in touch and share that information with the video. I am sorry to hear that your game crashed when you finished the manhunt for Major Castillo and now you're missing a decryption key. I will gladly investigate this further, I just want to check here first, have you followed the steps in this technical troubleshooting article? If not, I would recommend you go through it. As these steps can help rule out many of the common causes for technical-related issues.

If you have but you continue to experience problems, please let me know!

Hello @u102795!

I'm sorry that your Manhunt for Castillo became bugged at the end. I'm trying to remember from my own playthrough this past weekend, but I believe that a door did end up opening up towards the back of the room, and I was able to exit from there. Could you explain a bit more about the key that you were missing that was preventing you from proceeding?To answer your question about how to reset, you can open the map and then go to Manhunt at the top, and click on Castillo. There should be an option to reset the manhunt campaign at the bottom of the screen. On the PC, you would just need to hit the "G" key.Let me know if you have any other questions!

Hey everyone !

Sorry to see you're all having this issue to some extent. If you have been unable to get the encryption key while completing the mission in a group, can you please try to redo the mission solo if it's possible ? We are currently looking into it as it has been report, so please keep an eye out for new information in the News & Announcement section. If this is not the exact scenario that has happened to you, or if it happened when you were playing solo, please let me know, so I can report it to the team for further investigation, thanks !