This thread was added on January 27, 2020, with posts from CG_TopHat.
Original Post
We’ve been monitoring the recent release (1/26) and it appears that all players that were previously unable to load the game can now re-enter. We’re in the process of identifying those accounts specifically and determining next steps of a make good for those players. This process requires some research and analysis on our part, so please bear with us as we complete our due diligence. Thank you everyone for your patience as we worked through the issue.
TopHat
We’ve been monitoring the recent release (1/26) and it appears that all players that were previously unable to load the game can now re-enter. We’re in the process of identifying those accounts specifically and determining next steps of a make good for those players. This process requires some research and analysis on our part, so please bear with us as we complete our due diligence. Thank you everyone for your patience as we worked through the issue.
TopHat