Is there a way to unlink account and get old account back?

This thread was added on June 23, 2019, with posts from cg_hedgehog.

Original Post

Logged into account on Android phone. Went to link account to put son's iPhone account on my phone. When linked account, the account associated with my email is now his account. Anyway to unlink his account and get my account originally associated with that email back?

cg_hedgehog 6 years ago

Original

Please submit a ticket to customer service. Someone should be able to manually unlink your account via an internal tool.

cg_hedgehog 6 years ago

Original

Loool-la

Is there a phone number to contact customer support that works or a way to get them to call you since comprehension over email seems to be failing?

If you feel comfortable doing so, please DM your ally code to me and I can help escalate on Monday morning.

(2019) Is there a way to unlink account and get old account back?

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