So I purchased a bond because I didn’t have the cash for my recurring membership. It only lasted 11 days before I got a billing payment error pop up and it wouldn’t let me into members worlds. I’m pretty annoyed that I’ve lost 3 days of membership and as we all know Jagex support is non existent so thought I’d try my luck on here. If anyone can help I’d appreciate it :)
Hey there, did you try submitting a ticket? If not there is a contact link at the bottom of the page: https://support.runescape.com/hc/en-gb/articles/206377679-Recurring-subscription-rebill-failed