https://imgur.com/a/k7On6u0 - Screenshots of loot/discussion afterwards

Me (red) and a few clannies have each done a tetracompass, however we weren't given our complete tomes. I tried taking it from interface, wouldn't let me so I banked it all. I got a hovering textbox saying something along the lines of "Not all your items could be banked." Rest of the loot was decent, but we're all really confused and kind of annoyed that we weren't given all our rewards. Anything a JMod can look into?