No smouldering lamps?

This thread was added on August 29, 2019, with posts from JagexMeadows.

Original Post

Yes I know everyone hates mtx, but whatever...

I bought the 200 key package and didn't receive any smouldering lamps... I sent a lost item request but I'm not sure if that's right? I know jagex is notoriously hard to contact so I thought I'd post here and see if there's a better course of action.

JagexMeadows 5 years ago

Original

Hey there,

Thanks for reaching out, I have let the relevant teams know you are having an issue. Could you please DM me your username and we can investigate it further?

Thanks,

Mod Meadows

JagexMeadows 5 years ago

Original

ghfhfhhhfg9

ty for helping him

No problem, wouldn't want someone missing out.

JagexMeadows 5 years ago

Original

Huntersolomon

Why is it that people have to go through Reddit to get a jmod to respond?? Is it that hard for the CEO to hire customer service team???

We do have a Customer Support Team, however I saw this and felt it was worth commenting on as I wanted to ensure the player was helped quickly.

(2019) No smouldering lamps?

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