Update [03.14.20 - 8:30 PM EDT]: Issues should be resolved, please see here for details.
[03.14.20 - 3:00 PM EDT]: PS4 maintenance will start now.
[03.14.20 - 2:30 PM EDT]: We're performing an emergency maintenance on PC at this time which may help to alleviate some of the reported issues. We'll monitor the results and make a decision for a PS4 maintenance once it is complete.
We're currently looking into the matchmaking and missing end-of-game rewards reports on PC and PS4.
We are looking for more information to help us with the investigation. If you have experienced long matchmaking problems or missing end-of-game rewards, please share with us below:
- Uplay ID
- Platform
- Region
- Issue Type: Matchmaking / Account Rewards
- Date: Date + Approximate time it occurred.
- Short Description: Please describe in brief the problem you encountered (what happened, when it started, how often, etc.)
Thanks!
P.S: For some players, we are aware there is a delay for end-game rewards and you may still receive it after 30 m - 1 hour. If you do not see your account updated after a restart after waiting, please let us know below!