Planetside Dev Tracker
This thread was added on April 11, 2020, with posts from jgolenbo.
Emerald just died 1 minute ago, several Bastions in the air wiped out.
3,133 players were online when the server crashed.
This was a very rare game world crash, per the initial investigation. Nothing in logs or network activity to indicate a server issue.
Double xp is down
Are you in Emerald?
Yes Emerald
Thanks, working to get it started back up asap
you want to clarify what you mean by game crash vs server crash?
are you saying that the server application crashed but the server (or server instance) didn't?
Yes, that’s the initial indication. Network activity looks fine. Continuing to investigate a cause - we have improvements/fixes being readied for our next update (with the content that’s on PTS now). Aiming to get that out next week.
Also it seems that alerts aren't spawning?
Haven’t seen that (yet) but will look into it now.
Also it seems that alerts aren't spawning?
In-progress alerts are the time of the crash will be lost. But new alerts should still kick off.