Hey there rhexagon, my apologies for any inconvenience this has caused. Could you please email us at [email protected] regarding this issue? We would be more than happy to see how we may be able to help you. :)

" rhexagon wrote: ı did, when do I get a reply

I double checked that for you, looks like this has all been resolved now! Our response times can vary from a few minutes to a few days, depending on our current demand for email support and the complexity of the issue you're contacting us about. :)