Old School Runescape Dev Tracker

(2023) How do I actually CONTACT support for OSRS?

This thread was added on June 20, 2023, with posts from Mod_Kelvin.

Original Post

The support section on the site is just a massive look with articles, no where to be found how to actually contact them

phySi0

Has Jagex considered reallowing appeals after years have passed? I have an account that was permamuted 9 years ago, and I really want to start playing again, but I just don't want to bring a whole new account up from scratch.

I know a permamute is meant to be permanent, but I really feel like there should be an ability to at least appeal more than once. The system as it is seems really unfair and the response from Jagex dismissive/uncaring.

we do review historical bans periodically. However, pretty much all perm mutes are for extremely serious reasons, and are unlikely to be removed