Customer service has told me that what I’m saying is impossible. I can’t grind for two years again to get to where i was. I’m hoping someone can help me out. I hit the refresh game data button thing. That did nothing. I logged out and back in.
Heh. Came here to say this (or, at least, that's what it looked like from our data - your long-standing account looked fine, and it didn't log in yesterday)