Magic The Gathering: Arena Dev Tracker

(2019) [BUG] Unlocking the Murderous Rider extended art in the mastery tree deleted the showcase version i unlocked during the Momir event

This thread was added on November 18, 2019, with posts from wotc_juicebox.

Original Post
https://i.redd.it/gqva9to9p9z31.png

Hey /u/Dexelele, would you mind PMing me with your MTG Arena display name (including the numbers after the #) so we can take a look at what's going on here?

(Edit) If anyone else sees this and is having the same issue, please send me your username and include details on which styles/cards you're seeing the issue with. We are investigating. Thank you!

TonyTheTerrible

Same thing happened to my beanstalk giant. I can only use the last art style I unlocked

Hey /u/TonyTheTerrible, would you mind PMing me with your MTG Arena display name (including the numbers after the #) so we can take a look at what's going on here?

(Edit) If anyone else sees this and is having the same issue, please send me your username and include details on which styles/cards you're seeing the issue with. We are investigating. Thank you!

Thanks to everyone who sent in their info, we were able to identify the issue! A small number of players may see an issue where they don't actually receive their reward after reaching the required number of wins in the pass-style events (the events where losses aren't counted). If this occurs during an ongoing event, simply play another game in the event and you should be re-prompted to claim your reward. If you ran into this issue and the event has already ended, please get in touch with support for assistance. You can find more details in the known issue post: https://forums.mtgarena.com/forums/threads/61704